US Healthcare Process
3 days ago
Company Description
Shadow Recruiter is a dedicated recruitment consultancy that connects talented candidates with the right opportunities. Specializing in voice, non-voice, backend, and IT processes across various industries, we help companies build reliable teams. At the same time, we support job seekers in launching or advancing their careers.
Role Description
This is a full-time on-site role located in Pune for a US Healthcare Process (Voice) role.
Act as a liaison between insurance companies/law firms and medical facilities (hospitals, clinics, doctors).
Perform timely follow-ups on the medical records of patients discharged from partner medical institutions.
Ensure all medical documents are collected and submitted within specified deadlines.
Engage in pure voice-based communication with stakeholders.
Maintain a high level of accuracy and professionalism in all interactions.
Employee Benefits:
Fixed US shifts – No rotational hours
Weekend offs – Saturday & Sunday
Internal Job Postings (IJP) available after 6 months
Growth-oriented work environment
Eligibility Criteria:
- Minimum 1 year of relevant experience (preferably in a US healthcare voice process)
- Employment gap should not exceed 3 months
- No negative salary hike in previous roles
- Maximum salary offered: ₹35,000 (in-hand)
- Must have a proper exit (green exit) from the previous organization
- Strong Communication skills, both verbal and written
- Knowledge of Healthcare domain will be a plus
- Excellent problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment
- Bachelor's degree or relevant certification in healthcare or related field is a plus
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