Document Capture Specialist II

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Come Work for Iron Mountain
At Iron Mountain, our Imaging Production Coordinators are senior specialists who not only perform daily tasks such as document preparation, scanning quality control and indexing, but are also responsible for helping to lead small teams focused on specific customer projects. In this role, you will be asked to train new employees and help to document best practices. You will be part of a dedicated workforce in a global company that celebrates the skills you bring. Elevate the power of your work Read on to see if you may be a good fit.

This role performs all DMS Imaging Center production tasks along with pre prep, job setup and scheduling. This role is vital in working each phase of the imaging production process from the first phase through the last phase.

What We Offer

• Medical, Dental, Vision Insurance (on Day One)
• Monday-Friday full weekday schedule
• Paid Time Off: Including vacation days, wellness days, floating holidays
• Paid Volunteer Days
• Retirement, Life Insurance, Short-Term Disability
• Advancement opportunities
• Employee Resource Groups

Responsibilities

• Act as a team leader, accountable for the team's performance as outlined by the Supervisor, Imaging Operations
• Perform inbounding and pre prep functions.
• Scheduling and job setup with staging.
• Preparing Job Specifications.
• Perform Sort, Prep, Scan, QC, Indexing, Packaging and Release functions.
• Final quality check on and corrections post production.
• Training.
• Troubleshoot scanner or batch class issues and correct with assistance of IT when necessary.
• Adhere and utilize DMS Imaging Center SOP's/guidelines and forms.
• Other duties, as specified by Supervisor/Manager.

Key Skills, Requirements And Competencies

• Familiarity with imaging and other related technology.
• Ability and experience to perform all imaging tasks with a strong understanding of imaging quality measurement techniques and processes.
• Experience with customer interaction. Must display good written and verbal communication skills. Must be able to communicate effectively with coworkers and Management.
• Ability to schedule personnel and manage project workflow to meet SLA's.
• Minimum business expertise required.
• This role is responsible specifically for their job assignments and the success of those assignments.
• This role requires internal and external contact. This communication may consist of verbal communication or written personnel via email.
• Education/Experience: High school/ 1 to 2 years

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition:
J0094699