
Operations Executive
3 days ago
Job Title
Executive - Operations
Function
Operation
Reporting to
Area Operation Head
Responsible for ensuring timely, accurate and profitable delivery of shipments to customers through effective management of all inbound operations at the Service Center .
Responsible for ensuring timely pickup of shipments from the customers and connecting them onto the network as per the set cut offs
Responsibilities
Key Responsibilities
- Ensure adherence to the operational workflows and standard operating procedures (SOPs) defined for service center inbound operations
- Monitor the daily in scan and out scan of shipments and related paperwork
- Check pre-alerts to track daily loads at the service centers and plan delivery schedules accordingly
- Conduct daily staff briefings, including communication regarding any operational changes, route changes etc
- Check and hand over delivery sheets to the delivery staff
- Ensure safe, timely and profitable delivery of shipments to customers and reduce instances of undelivered shipments, RTOs etc
- Handle all exception cases at the service center and communicate the same to Hubs, Origins and Customer Services for resolution
- aily basis recheck exceptions of the previous day and ensure follow up of the same
- Ensure safe handling of all shipments at the service center and report any damaged cases to the origin
- Handle security exceptions in the service center along with the security team
- Conduct regular audits of deliveries and status updates to ensure correctness of information flow to clients
- Monitor expenses by way of adherence to vehicle log checks daily and ensure timely reimbursement of fuel conveyance expenses to staff/ PDA
- Ensure daily updation, allocation and collection OTM machines for deliveries.
- Collect COD cash collected by the delivery staff, cross check the same with the delivery sheet and submit the same to the branch cashier
- Monitor performance of staff in the Service Centre and ensure conduct of trainings for regular staff, PDAs, etc. in line with the training programmes designed centrally
- Ensure adequate manning in terms for full-time employees, PDAs etc
- Generate and maintain MIS related to the service center
Operational
- Ensure adherence to the operational workflows and standard operating procedures (SOPs) defined for service centre outbound operations
- Monitor the daily in scan and out scan of shipments and related paperwork
- Conduct daily staff briefings, including communication regarding any operational changes, route changes etc
- Distribute pickups among the team and ensure timely pickups from regular customers as per the agreed cut-off times
- Reduce nil pickup wastages among regular pickup clients through feedbacks, visits to clients, teleinteraction & overall monitoring of staff wise productivity
- Ensure correctness of cash sale bookings in terms of pick up address, pickup times etc; Report pickup exceptions to Customer Service /Sales as feedback
- Ensure timely and correct data capture for all pickups
- Ensure timely deposit of the cash sales amount collected to accounts
- Ensure timely connection of outbound loads onto hubs /warehouse to enable delivery commitments
- Monitor and review operations processes on sorting and bagging of shipments
- Monitor expenses by way of adherence to vehicle log checks daily and ensure timely reimbursement of fuel conveyance expenses to staff
- Audit of AWBs (Air Way Bills) to detect AWB filling errors and data entry errors for improvement
- Monitor Net Service Levels and take corrective actions, if any
- Support sales in bills distribution & collections
- Ensure safe handling of all shipments at the service center; Handle security exceptions in the service center along with the security team
- Monitor performance of staff in the Service Centre and ensure conduct of trainings for regular staff, PDAs, etc. in line with the training programs designed centrally
- Ensure adequate manning in terms for full-time employees, PDAs etc
- Generate and maintain MIS related to the service center
People
- Provide direction, guidance and support to employees to help them discharge their duties effectively
-
Branch Operations Head
3 days ago
Greater Jaipur Area, India Blue Dart Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob TitleBranch Operations HeadFunctionRegional BusinessReporting toBranch ManagerPurposeResponsible for ensuring timely and profitable delivery of shipments to customers through effective management of service center operations & PUD/ DC operations (applicable in case of upcountry branches)Key ResponsibilitiesResponsibilitiesFinancialSupport Branch Head in...
-
Operations Executive
3 days ago
Jaipur, Rajasthan, India Operations WIPRO IT Corporation Full time ₹ 3,00,000 - ₹ 5,00,000 per yearProcessing daily orders and ensuring timely dispatchManaging proper storage, dispatch, and receiving of stocks at the warehouse
-
HR Executive
2 days ago
Greater Jaipur Area, India HawksCode Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionHawksCode is a global IT company that specializes in delivering services and solutions to enterprises worldwide. The company has expertise in Application Softwares and eBusiness, focusing on project management, business process analysis, and enterprise-class technology. HawksCode's mission is to empower individuals and businesses to...
-
E-commerce Executive
3 hours ago
Jaipur, India HR Executive Hub Full timeOverseeing the overall development of an organization's retail and income-generating sites - Conducting research on user-friendly features and layouts that appeal the most to customers - Testing changes to platforms and monitoring the results - Reviewing sales insights and using them to develop informed sales strategies - Leading teams of copywriters,...
-
Operations Executive
2 weeks ago
Greater Delhi Area, India Epoch Consulting Full timeThe ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. Responsibilities - Establish and maintain business...
-
Operation Executive
1 week ago
Vishwakarma Industrial Area, Jaipur, Rajasthan, India Balwaan Agri Power Tools Full time**Position Description** We are seeking a highly motivated and detail-oriented individual to join our team as an Operations Executive. This position is integral to our organization's success, as it involves optimizing processes, enhancing efficiency, and ensuring the smooth functioning of day-to-day activities across departments. **Designation**: Operation...
-
Senior Executive
3 days ago
Greater Jaipur Area, India Blue Dart Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob TitleSenior Executive – TrackingFunctionCustomer ServiceReporting toTeam Lead – TrackingPurposeResponsible for executing activities of tracking customer shipments and handling exceptional casesKey ResponsibilitiesResponsibilitiesConduct tracking of shipments of customers' (other than national & regional key accounts) shipments as per the defined...
-
Operations Executive
2 weeks ago
Greater Delhi Area, India Epoch Consulting Full timeThe ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.ResponsibilitiesEstablish and maintain business...
-
Operations Executive
2 weeks ago
Jaipur, India Eurasia Research Full timeEurasia Research provides professional conference and management services to scholarly associations, institutions and professional bodies. Job Overview: We are looking for a dedicated Operations Executive to join our team. As an Operations Executive, you will play a key role in supporting the planning and execution of events, ensuring seamless operations and...
-
Operations Executive
2 weeks ago
Jaipur, India Global School Leaders' Consortium Full timeCompany Description Global School Leaders' Consortium (GSLC) is a global community of school leaders aimed at facilitating the synergy of ideas among schools across various education boards for excellence in education. GSLC is based on a collaborative approach, sharing knowledge, learning, and exchanging best practices. The organization believes that greater...