Inside Sales Engineer
3 days ago
POSITION: Inside Sales Engineer
JOB LOCATION: Kolkata
CANDIDATE PROFILE: B.Tech / B.E. / Diploma in Electronics/Telecommunication / Instrumentation.
JOB DESCRIPTION
- Responding to RFPs and RFQs: Submit quotations and participate in tenders by creating relevant documents / solutions with inputs from the sales personnel.
- Respond to Clarifications: Provide clarification responses to potential or existing customers which could be either Commercial or Technical in nature.
- Technical Support: Provide technical support to the sales / service team and customers, including product demonstrations, technical presentations, and answering technical inquiries.
- Procurement and Logistics: Provide timely information to the procurement and logistics team to ensure proper inventories can be maintained / ordered and customer materials can be dispatched on time.
- Dispatch Clearance and Invoice: Provide dispatch clearance and invoicing details to Logistics and Finance team in the required formats to ensure billing and dispatch formalities and completed without any issues.
- Customer Relationships:Build and maintain strong relationships with customers, understanding their needs and providing solutions that meet their requirements.
- Product Knowledge: Maintain a deep understanding of our products and services to effectively communicate their benefits to customers.
- Market Research:Conduct market research to identify new business opportunities and stay updated on industry trends and competitor activities.
- Collaboration: Work closely with the sales and service to ensure seamless customer service and satisfaction.
- Reporting: Prepare and present sales reports, forecasts, and analysis to management.
Key Skills
- Experience in inside sales or customer service roles.
- Understanding of sales processes and customer relationship management.
- Ability to quickly learn and adapt to new technologies and products.
- Strong organizational and time management skills.
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