Assistant Training Manager

6 days ago


Tehri, Uttarakhand, India Marriott International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Additional Information

Job Number

Job CategoryHuman Resources

LocationThe Westin Resort & Spa Himalayas, Khasra No 605 Narendra Nagar, Tehri Garhwal, Uttarakhand, India, 249175

ScheduleFull Time

Located Remotely?N

Position Type Management

JOB SUMMARY

Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.

CANDIDATE PROFILE

Education and Experience

  • 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.

OR

  • 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

CORE WORK ACTIVITIES

Assisting with Administering Employee Training Programs

  • Promotes and informs employees about all training programs.

  • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

  • Helps employees identify specific behaviors that will contribute to service excellence.

  • Ensures employees receive on-going training to understand guest expectations.

  • Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.

  • Meets with training cadre on a regular basis to support training efforts.

  • Observes service behaviors of employees and provides feedback to individuals and/or managers.

Assisting with Evaluating Training Programs Effectiveness

  • Monitors enrollment and attendance at training classes.

  • Meets regularly with participants to assess progress and address concerns.

  • Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.

  • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

  • Measures transfer of learning from training courses to the operation.

  • Ensures adult learning principles are incorporated into training programs.

Assisting with Developing Training Program Plans and Budgets

  • Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.

  • Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.

  • Aligns current training and development programs to effectively impact key business indicators.

  • Assists with establishing guidelines so employees understand expectations and parameters.

  • Develops specific training to improve service performance.

  • Drives brand values and philosophy in all training and development activities.

  • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Assisting with Managing Training Budgets

  • Assists with the development of the Training budget as required.

  • Assists with managing budget in alignment with Human Resources and property financial goals.

  • Assists with managing department controllable expenses to achieve or exceed budgeted goals.

  • Utilizes P-card if appropriate to control and monitor departmental expenditures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.


  • Training Manager

    1 week ago


    Tehri, Uttarakhand, India Black Pepper Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Designing, delivering, and driving learning and development initiatives: Strategic Learning & Development Training Design & Delivery Ops Support & Brand Standards Talent Development & Succession Planning Emp Engagement & Learning Culture Required Candidate profileDegree in Hospitality or Human Resources. Min 5–6 yrs of progressive experience in...


  • Tehri, Uttarakhand, India Marriott International Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Additional InformationJob Number Job CategorySpaLocationThe Westin Resort & Spa Himalayas, Khasra No 605 Narendra Nagar, Tehri Garhwal, Uttarakhand, India, 249175ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYResponsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities...


  • Tehri, Uttarakhand, India Raj Shyama Constructions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsible for EHS compliance, risk assessment, training, and safety monitoring at hilly road construction sites to prevent accidents and protect workers.

  • School Coordinator

    1 week ago


    Tehri, Uttarakhand, India New Modern School Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Manage day-to-day operations of the school and oversee administrative tasks.Coordinate with teaching staff to ensure effective delivery of the curriculum and adherence to academic standards.Develop and implement strategies to improve student performance and engagement.Monitor student attendance and discipline, and implement corrective measures as...


  • Tehri, Uttarakhand, India Trustmark Bank Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    OverviewThe purpose of this job is to provide support to the retail and wholesale platform for items such as scenarios, underwriting guidance, review and submit tax returns to LoanBeam, review and issue VA NOV's for VA appraisals, as well as underwrite a small pipeline of retail mortgage loans to assist in times of high underwriting...


  • Tehri, Uttarakhand, India Trustmark Bank Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    OverviewThe purpose of this job is to provide support to the retail and wholesale platform for items such as scenarios, underwriting guidance, review and submit tax returns to LoanBeam, review and issue VA NOV's for VA appraisals, as well as underwrite a small pipeline of retail mortgage loans to assist in times of high underwriting...

  • Training Executive

    2 days ago


    Tehri, India Marriott International, Inc Full time

    **Job Number** 23204919 **Job Category** Human Resources **Location** The Westin Resort & Spa Himalayas, Khasra No 605 Narendra Nagar, Tehri Garhwal, Uttarakhand, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Conduct stand-up training to groups of employees. Assist with...


  • Tehri, India Marriott International, Inc Full time

    **Job Number** 24040434 **Job Category** Human Resources **Location** The Westin Resort & Spa Himalayas, Khasra No 605 Narendra Nagar, Tehri Garhwal, Uttarakhand, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists with identifying and addressing employee and...


  • Tehri, India Marriott International, Inc Full time

    **Job Number** 24107083 **Job Category** Finance & Accounting **Location** The Westin Resort & Spa Himalayas, Khasra No 605 Narendra Nagar, Tehri Garhwal, Uttarakhand, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Manages the hotel’s day-to-day Accounting function,...


  • Tehri, India Marriott International, Inc Full time

    **Job Number** 24092371 **Job Category** Housekeeping & Laundry **Location** The Westin Resort & Spa Himalayas, Khasra No 605 Narendra Nagar, Tehri Garhwal, Uttarakhand, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being...

  • Demi Chef de Partie

    2 weeks ago


    Tehri, India Marriott International, Inc Full time

    **Job Number** 23198789 **Job Category** Food and Beverage & Culinary **Location** The Westin Resort & Spa Himalayas, Khasra No 605 Narendra Nagar, Tehri Garhwal, Uttarakhand, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Prepare special meals or substitute items. Regulate...

  • Pastry Chef

    1 week ago


    Tehri, India Marriott International, Inc Full time

    **Job Number** 24162317 **Job Category** Food and Beverage & Culinary **Location** The Westin Resort & Spa Himalayas, Khasra No 605 Narendra Nagar, Tehri Garhwal, Uttarakhand, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Exhibits creative baking and decorating talents by...


  • Tehri, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24207673 **Job Category**Rooms & Guest Services Operations **Location**The Westin Resort & Spa Himalayas, Khasra No 605 Narendra Nagar, Tehri Garhwal, Uttarakhand, India, 249175 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g.,...

  • Fitness Instructor

    7 days ago


    Tehri, India Marriott International, Inc Full time

    **Job Number** 24022629 **Job Category** Golf, Fitness, & Entertainment **Location** The Westin Resort & Spa Himalayas, Khasra No 605 Narendra Nagar, Tehri Garhwal, Uttarakhand, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assess individual's current exercise program and level...


  • Tehri, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25020509 **Job Category**Rooms & Guest Services Operations **Location**The Westin Resort & Spa Himalayas, Khasra No 605 Narendra Nagar, Tehri Garhwal, Uttarakhand, India, 249175 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity,...

  • Fitness Instructor

    2 days ago


    Tehri, India Marriott International, Inc Full time

    **Job Number** 23204991 **Job Category** Golf, Fitness, & Entertainment **Location** The Westin Resort & Spa Himalayas, Khasra No 605 Narendra Nagar, Tehri Garhwal, Uttarakhand, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Use appropriate rescue techniques if observing...