Technical Support Engineer

7 days ago


Vadodara, Gujarat, India SUN PHARMA Full time

About Sun Pharma:

Sun Pharmaceutical Industries Ltd. (Sun Pharma) is the fourth largest specialty generic pharmaceutical company in the world with global revenues of US$ 5.4 billion. Supported by 43 manufacturing facilities, we provide high-quality, affordable medicines, trusted by healthcare professionals and patients, to more than 100 countries across the globe.

Job Summary

Integration Specialist – LIMS, will be responsible for the integrating various lab instruments/software with LIMS application for successfully establishing paperless environment in QC/R&D Labs. This role requires a deep understanding of laboratory workflows, Instrument connectivity techniques, strong technical skills, and the ability to work closely with cross-functional teams to ensure the LIMS meets the needs of the organization

Roles and Responsibilities


• Support in QC/R&D lab instrument integration with LIMS application, at the time of LIMS implementation at various locations of SUN Pharma.


• Develop and execute test scripts, and relevant documentations required as part of validation activity.


• Configure LIMS software to meet the specific needs during Instrument integration activity.


• Provide training and support to end-users, ensuring they are proficient in using the LIMS.


• Troubleshoot and resolve any issues related to LIMS performance, functionality, and integration with other systems/instruments.


• Maintain comprehensive documentation of the LIMS implementation process, including user guides and technical manuals.


• Shall be aware about documentation of LIMS application as per GMP. Shall be able to create and manage documentation of LIMS application to ensure system is in compliance state.

Qualifications and Preferences

Qualifications:


• Bachelor's degree in Information Technology, or Computer Science or related field.


• Minimum of 4-5 years of experience in LIMS implementation & Instrument Integration activity, preferably in a pharmaceutical or biotech environment.


• Strong understanding of laboratory processes and workflows.


• Deep understanding of Lab Software functionality such as Empower, LabSolutions, Chromeleon.


• Strong command on Data extraction / connectivity methodologies techniques for port based instruments such as balances, pH etc.


• Proficiency in LIMS software (Expertise on CaliberLIMS is preferred)


• Strong analytical and problem-solving skills.


• Excellent communication and interpersonal skills.


• Experience with regulatory compliance requirements (e.g., FDA, GMP, GLP).

Preferred Qualifications:


• Advanced degree in Life Sciences, Information Technology, or a related field.


• Familiarity with laboratory instruments and their integration with LIMS


• Experience with Caliber LIMS is preferred.


• Good documentation skills to create and manage GxP documents.

Selection Process:

  1. Interested Candidates are mandatorily required to apply through the listing on Jigya. Only applications received through Jigya will be evaluated further.
  2. Shortlisted candidates may need to appear in an Online Assessment and/or a Technical Screening interview administered by Jigya, on behalf on Sun Pharma
  3. Candidates selected after the screening rounds will be processed further by Sun Pharma


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