Client Servicing Associate

3 days ago


Rajarhat Kolkata West Bengal, India CAREER LINE Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Leading IT Company Requires Client Servicing Associate.

Male/Female may apply

Qualifications:

  • Graduate in any discipline

  • Strong oral and written communication skills

  • Proficiency in MS Office suite (Excel, Word, Outlook)

  • Fresher may apply

Key Responsibilities:

  • Provide end-to-end support to clients and vendors across the procure-to-pay lifecycle.

  • Assist vendors with registration, document submission, and resolving onboarding queries.
    • Validate Purchase Requisitions and Purchase Orders before issuance to vendors to ensure accuracy and completeness.

  • Review and validate submitted invoices before they are sent to finance for approval, ensuring they meet client and compliance requirements.

  • Act as the first point of contact for vendor and client queries related to procurement and payment processes.

  • Liaise with the technical team to resolve system-related or functional issues encountered by users.

  • Maintain accurate records and trackers for POs, invoices, and vendor registration status.

  • Communicate with clients and vendors via email and phone in a professional and timely manner.

  • Ensure consistent adherence to internal SLAs and client-specific process guidelines

Job Type: Permanent

Pay: ₹12, ₹15,446.90 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



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