
Customer Support Executive
3 days ago
Company Name :-Wildship Enterprises Private Limited
Location:-Mumbai-Vikhroli
Join the Svastika Team at Wildship Enterprises
Wildship Enterprises (parent company of Svastika) is looking for a Customer Support Executive to join our growing team. Svastika is a brand that blends culture, spirituality, and style – and we need someone who can be the voice of our customers and handle their queries with care.
Role: Customer Support Executive
What You'll Do:
- Reply to customer queries through emails, messages, and calls.
- Solve issues related to products, orders, or delivery in a polite and clear way.
- Keep customer records updated in our system.
- Coordinate with teams like logistics and operations to solve customer problems.
- Follow up with customers to make sure their issues are solved.
- Share feedback and ideas to improve customer service.
What We're Looking For:
- Good communication skills (English + Hindi).
- Experience in customer support (e-commerce/D2C preferred but not compulsory).
- Basic knowledge of email, chat, and CRM tools.
- Friendly, patient, and problem-solving attitude.
- Qualification: Graduate preferred (Undergraduates can also apply).
Work Details:
- Working Days: Monday to Saturday
- Work Timings:
- Monday to Friday: 10:00 AM – 7:00 PM
- Saturday: 10:00 AM – 3:00 PM (2 Saturdays half-day on-site, 2 Saturdays WFH)
Salary / Budget: ₹10,000 – ₹18,000 per monthWhy Join Us?
- Friendly and supportive work culture.
- Chance to learn and grow in your career.
- Opportunity to work with a meaningful and fast-growing brand.
To Apply: Send your CV to:
Contact:
Job Types: Full-time, Permanent
Pay: ₹10, ₹18,000.00 per month
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Speak with the employer
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