Technical Service Engineer

2 days ago

Chennai, Tamil Nadu, India Innospace Automation Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Brief:

The successful applicant will provide a high level of technical support to external customers while working under minimalsupervision. The focus will be to provide on- site installation, validation and commissioning of Our Products like RadioRemote Controls and Customized products.The position will also include duties related to service coordination, customertechnical support and cross-functional team member support, field application gathering and cross functional sales.

Responsibilities:

1. Provide on-site installation, validation and commissioning of instruments

2. Perform hands-on on-site troubleshooting, service and repairs

3. Provide high level technical support to external customers at their location

4. Provide on-site training to the customers

5. Interface with cross functional work teams such as field applications, customer support/services, product

management, manufacturing and marketing/sales

6. Develop Service technical documentation

7. Create and maintain service information in the company enterprise database

8. Timely and professionally handle field service calls and issues arising from the field service visits, triage

with field applications scientists as appropriate

9. Timely complete and submit all required paperwork

10. Communicate with the customer to ensure satisfaction and implement any necessary corrective actions

11. other duties commensurate with the capabilities of a Field Service Engineer

12. Should Know to understand the Electrical Diagrams

Minimum requirements
  • Fresher Diploma equivalent technical qualifications in electrical.
  • Working knowledge of MS Office, Excel .
  • Working knowledge and ability to test and troubleshoot electrical analog and digital circuits .
  • Knowledge in Communications or Wireless Communication.
  • Travel: Approximately 50%, around India, Fearless to work in height
  • We preferred the candidates In and Around Chennai.

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