Telesales Executive

7 hours ago


Gurgaon, Haryana, India Divine Hindu Full time ₹ 10,000 - ₹ 20,000 per year

Job Title: Telesales Executive

Location:
Sector 27, Gurgaon

Working Days:
Monday to Saturday (WFO)

Timings:
9:00 AM – 6:30 PM

About the Role

We are looking for an enthusiastic
Telesales Executive
who can handle inbound & outbound customer calls, explain product benefits, convert leads into sales, and deliver an excellent buying experience for Divine Hindu customers.

Key Responsibilities
Sales & Lead Conversion

  • Make outbound calls to potential customers from our lead database.
  • Convert warm leads generated from website, ads, and social media.
  • Explain Divine Hindu's products clearly (Rudraksha, Gemstones, Puja items, etc.).
  • Understand customer needs and recommend the right products.
  • Meet daily/weekly/monthly sales targets.

Customer Handling

  • Assist customers with order placement, product enquiries, and recommendations.
  • Follow up with customers for pending decisions or abandoned carts.
  • Maintain professionalism and a positive customer experience in every call.

Data & Reporting

  • Update call logs, lead status, and customer details in CRM.
  • Share daily call reports with the team.
  • Provide feedback on frequently asked questions and customer objections.

Skills Required

  • Good communication skills (Hindi mandatory; English is a plus)
  • Confident, persuasive, and good at handling objections
  • Basic computer knowledge (CRM entry, WhatsApp, calling tools)
  • Ability to learn product features quickly
  • Previous experience in telesales/telecalling preferred (not mandatory)

Salary & Benefits

  • Salary:
    Competitive (as per experience)
  • Incentives:
    Performance-based incentives
  • Growth:
    Opportunity to move into Senior Sales / Customer Support roles
  • Culture:
    Fast-growing D2C spiritual brand with career stability and learning

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