Telesales Executive
7 hours ago
Job Title: Telesales Executive
Location:
Sector 27, Gurgaon
Working Days:
Monday to Saturday (WFO)
Timings:
9:00 AM – 6:30 PM
About the Role
We are looking for an enthusiastic
Telesales Executive
who can handle inbound & outbound customer calls, explain product benefits, convert leads into sales, and deliver an excellent buying experience for Divine Hindu customers.
Key Responsibilities
Sales & Lead Conversion
- Make outbound calls to potential customers from our lead database.
- Convert warm leads generated from website, ads, and social media.
- Explain Divine Hindu's products clearly (Rudraksha, Gemstones, Puja items, etc.).
- Understand customer needs and recommend the right products.
- Meet daily/weekly/monthly sales targets.
Customer Handling
- Assist customers with order placement, product enquiries, and recommendations.
- Follow up with customers for pending decisions or abandoned carts.
- Maintain professionalism and a positive customer experience in every call.
Data & Reporting
- Update call logs, lead status, and customer details in CRM.
- Share daily call reports with the team.
- Provide feedback on frequently asked questions and customer objections.
Skills Required
- Good communication skills (Hindi mandatory; English is a plus)
- Confident, persuasive, and good at handling objections
- Basic computer knowledge (CRM entry, WhatsApp, calling tools)
- Ability to learn product features quickly
- Previous experience in telesales/telecalling preferred (not mandatory)
Salary & Benefits
- Salary:
Competitive (as per experience) - Incentives:
Performance-based incentives - Growth:
Opportunity to move into Senior Sales / Customer Support roles - Culture:
Fast-growing D2C spiritual brand with career stability and learning
Kindly share your resume
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