Senior Manager

4 days ago

Jabalpur Kolkata Mumbai, India Aka Logistics Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Role & responsibilities:

  • Build and maintain strong, trusting relationships with clients in the Coal & Power industry.
  • Understand client requirements, preferences, and objectives related to coal logistics, and proactively identify opportunities to add value and meet their goals.
  • Serve as the main point of contact for assigned client accounts, communicating regularly to provide updates, address concerns, and gather feedback.
  • Monitor key performance indicators (KPIs) such as on-time delivery, inventory levels, and transportation costs, and take proactive measures to address any issues or concerns.
  • Managing strong relationships with Maintaining close Liaison, Correspondence and Communication with Business counterparts with regards to the requirements.
  • Coordination with various departments for fulfilment of commercial contractual arrangements.
  • Conducting market research and identifying potential clients.
  • Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.

Preferred candidate profile :

  • Minimum 10-15 years in Client coordination, project management, Commercial coordination in similar industry with strong acumen in commercial (CRM) aspects of the business.
  • Experience in coal logistics or related sectors such as CHP, Power, Energy is highly desirable.
  • Strong understanding of CRM principles, methodologies, and technologies.
  • Ability to manage multiple government & private projects concurrently.
  • Ability to liaise with power clients, project managers and technical team leaders.
  • Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.
  • Willingness to business travel in all over India related to project execution.
  • Team Management Skills
  • Decision Making Skills
  • Strong presentation and business analysis skills.
  • Communication skills and other Management skills.
  • Language known for communication - Tamil language for Chennai location .

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