Admin Executive
5 days ago
Key Responsibilities:
- Administrative Operations:
- Oversee front office operations and ensure courteous patient handling.
- Maintain discipline and decorum in the hospital premises.
- Monitor housekeeping, security, and maintenance services.
- Coordination:
- Liaise between clinical, non-clinical, and management teams.
- Coordinate with departments for timely execution of administrative tasks.
- Documentation & Records:
- Maintain and update patient records, admission/discharge summaries, staff attendance, and other administrative documentation.
- Ensure proper filing and documentation practices as per NABH standards.
- Inventory & Facility Management:
- Track and manage office and hospital consumables inventory.
- Coordinate with vendors for timely supply and facility maintenance.
- Compliance & Audits:
- Assist in maintaining statutory compliance (fire safety, bio-medical waste, labor laws, etc.).
- Support the team during internal and external audits (especially NABH/ISO).
- Billing & Finance Support:
- Coordinate with the billing department to resolve patient queries.
- Help ensure cash handling and deposits are done as per protocols.
- HR & Staff Management:
- Maintain attendance, leave records, and basic HR documentation.
- Support HR in recruitment, onboarding, and training of new staff.
- Customer Service:
- Ensure patient satisfaction through prompt issue resolution.
- Collect patient feedback and report concerns to the management.
Key Skills & Competencies:
- Strong communication and interpersonal skills
- Good organizational and multitasking abilities
- Proficiency in MS Office (Word, Excel, PowerPoint)
- Knowledge of hospital administration practices
- Familiarity with NABH documentation and processes (preferred)
- Ability to work under pressure in a dynamic environment
Qualifications & Experience:
- Bachelor's degree in Hospital Administration, Business Administration, or any relevant field
- Minimum 2-4 years of experience in hospital or healthcare administration
- Experience in eye hospitals or ophthalmology chains (preferred)
Interested Share your CV
Job Types: Full-time, Permanent
Benefits:
- Provident Fund
Work Location: In person
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