Manager, Senior Investigator, Financial Crime Investigative Reporting

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager, Senior Investigator, Financial Crime Investigative Reporting

Principal responsibilities

• Responsible for conducting effective and timely investigations into assigned cases in accordance with agreed standard for reporting requirements and service level agreements.
• Cases generated by transaction monitoring systems, including the Dynamic Risk Assessment.
• Financial Crime - Unusual Activity Report raised from various parts of the bank, and referred, as appropriate, by Triage to Investigative Reporting.
• Escalated cases identified by true matches to screening lists by Name Screening teams.
• Cross-border referrals and Escalated cases from Fraud Operations.
• Work independently to complete assigned tasks and submit high quality investigation reports or closing summaries within the established process SLAs as per the standards agreed.
• Determine information and documentary evidence needed to support the case decision and to ensure adequate record of such in an approved case management system.
• Conclude each case investigations, and make appropriate recommendations based upon the assessment, which may include referral to the Money Laundaring Reporting Officer or designated in-market Investigators as to whether a Suspicious Activity Report (SAR) should be filed or in consultation with the respective manager, make referrals to other Investigations teams (Complex Investigations or Major Investigations).
• Seek advice from Subject Matter Experts (e.g. AB&C, Sanctions Advisory and Tax Transparency etc.), where appropriate.
• Identify and complete appropriate referrals for action, including but not limited to, recommendations for exit, and KYC/CDD refresh referrals.
• Demonstrate continuous development of investigative best practice, skills and experience whilst in role.

Qualification:

• Strong knowledge of core banking customer data management systems or other bank enquiry systems.
• Strong knowledge of financial crime risk indicators.
• Familiarity and experience with transaction monitoring and associated systems and case management systems (Universal Case Management (UCM))
• Proven high quality spoken and written communication skills with the ability to draft written summaries and communicate conclusions effectively, in a clear, concise and professional manner.
• Strong critical thinking and analytical skills. Ability to make informed risk-based decisions and support with robust supporting rationale.
• Experience of analysing transaction data, along with customer data and external research finding, to assess whether activity is unusual and poses possible financial crime risk.
• Collaborative working style with colleagues and broader stakeholders within a cross-border and LoB matrix organisation.
• A motivated self-starter who has the ability to work effectively alone and under pressure.
• Capable of picking up, and applying, new ideas/concepts quickly with positive 'can do' attitude.
• Prior Fraud Operations / Transaction Monitoring Operations / Investigations experience.
• ACAMS or International Compliance Association (ICA) certificate/diploma, or equivalent qualifications.

You'll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."

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