Customer Service Executive

1 day ago

Coimbatore, Tamil Nadu, India Bloom Electronics Private Limited Full time ₹ 2,16,000 per year

Customer Service Responsibilities list:

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Types: Full-time, Permanent

Pay: Up to ₹18,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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