Salesforce Admin

Salesforce Admin

Req ID: 345802

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Admin to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

Position's General Duties and Tasks
As a Salesforce Admin Developer, you will be responsible for both administrative and development tasks on the Salesforce platform to support business processes, drive user adoption, and deliver scalable solutions. Your primary duties include:
System Configuration and Administration
Manage user profiles, roles, permissions, workflows, approval processes, validation rules, and custom objects.
Perform regular maintenance tasks, including data backups, sandbox refreshes, and system health checks.
Monitor system performance and troubleshoot issues.
Salesforce Development
Develop custom applications using Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce technologies.
Design and implement integrations between Salesforce and third-party systems using APIs, middleware, or native connectors.
Customize page layouts, record types, custom fields, and Lightning components to enhance the user experience.
Business Process Automation
Implement and optimize automation using Flows, Process Builder, and Apex triggers.
Support business units by gathering requirements and translating them into technical solutions.
Deployment and Change Management
Use tools like Change Sets, ANT, and Salesforce DX to manage deployments between environments.
Maintain version control and CI/CD pipelines where applicable.
Training and Support
Provide ongoing user support and training to enhance adoption and ensure effective use of Salesforce.
Document processes, release notes, and system changes.
Requirements for This Role Include
Bachelor's degree in Computer Science, Information Technology, or related field.
years of experience in Salesforce administration and development.
Certifications:
Salesforce Certified Administrator (required)
Salesforce Platform Developer I (required)
Hands-on experience with:
Apex programming, SOQL/SOSL
Lightning Experience and Lightning Web Components (LWC)
Process Automation tools (Flows, Workflow Rules, Process Builder)
Salesforce integrations (REST/SOAP APIs, Middleware tools like MuleSoft)
Strong understanding of Salesforce data model and security architecture.
Familiarity with source control (e.g., Git) and deployment tools.
Excellent communication and problem-solving skills.
Preferences – Optional (Nice-to-Haves)
Salesforce Platform Developer II, Advanced Administrator, or App Builder certifications.
Experience with Agile/Scrum methodologies.
Knowledge of DevOps tools like Copado, Gearset, or Jenkins for Salesforce.
Experience integrating Salesforce with external systems (ERP, Marketing Cloud, etc.).
Familiarity with Einstein Analytics or Tableau CRM.
Knowledge of Salesforce CPQ, Experience Cloud, or Service Cloud.
Experience in a regulated industry (e.g., finance, healthcare) with compliance requirements.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use and email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.