Lead - IT Infrastructure
7 days ago
We are hiring
We are seeking a skilled Lead IT Infrastructure/IT Manager to oversee org IT operations and contribute directly to our information security initiatives. This position will report to the Head of IT & Security and will combine responsibilities as an individual contributor over specific IT functions. The Lead IT Infrastructure/ IT Manager will play a pivotal role in ensuring reliable IT infrastructure, safeguarding information assets, and supporting compliance with industry regulations.
Responsibilities
IT Operations &Infrastructure
- Manage Org-wide IT infrastructure including servers, networks, storage, end-user computing (Windows/Mac/Linux), and SaaS platforms.
- Provide direct hands-on support in system administration, troubleshooting, and configuration.
- Oversee IT service delivery in alignment with ITIL practices, ensuring minimal downtime and efficient user support.
- Handle vendor coordination, software licensing, and asset management.
Information Security & Compliance
- Support the Head of IT & security in implementing security strategies and frameworks.
- Act as an individual contributor in key InfoSec activities such as:
- Access management and privileged account controls.
- Perform monthly user access review
- Security monitoring, vulnerability assessments, and patch management.
- Incident detection, response, and reporting.
- Maintain compliance with SOC2, ISO 27001, NIST, GDPR, (as applicable).
- Contribute to audits, risk assessments, and the maintenance of security policies and procedures.
- Maintain Risk Register with Up-to-date
Governance & Risk Management
- Ensure IT processes adhere to governance frameworks and corporate policies.
- Participate in business continuity planning, disaster recovery testing, and risk assessments.
- Support security awareness training and internal stakeholder education.
Project & Change Management
- Drive IT and InfoSec-related projects including system upgrades, security tool implementation, and cloud initiatives.
- Collaborate with business units to align IT and security requirements with organizational goals.
- Ensure projects are completed within defined scope, timeline, and budget.
- Innovation & Continuous Improvement
- Identify opportunities to automate IT/security operations and improve efficiency.
- Stay updated on emerging technologies and evolving security threats.
- Recommend tools, processes, and policies to strengthen IT and security posture.
Skills & Competencies
- Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field (Master's preferred).
- 8–12+ years of IT experience with at least 5+ years in a hybrid IT/InfoSec role.
- Hands-on expertise in infrastructure management (networks, servers, cloud) and security tools (SIEM, EDR, IAM, DLP).
- Strong knowledge of IT governance, risk, and compliance frameworks.
- Certifications such as ITIL, CISSP, CISM, CISA, or Cloud Security (AWS/Azure Security Specialty) highly desirable.
- Experience in MDM solutions JAMF,Intune, Scalefusion - is added advantage
- Excellent analytical, problem-solving, and communication skills.
Core Competencies
- Ability to operate as both a strategic partner and an IC.
- Strong technical depth in IT operations with security-first mindset.
- Effective collaboration with cross-functional stakeholders.
- Accountability, attention to detail, and continuous improvement mindset.
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