
Customer Executive Intern
2 weeks ago
Job Title:
Customer Executive Intern
Location:
Jaipur (On-site at Manova Technologies Office)
Stipend:
₹3,000 – ₹5,000 per month
Manova Technologies is a fast-growing startup focused on providing premium blue-collar workforce solutions with dignity and innovation at the core. We are on a mission to bridge the gap between skilled workers and modern customer expectations through technology and exceptional service.
Role Overview:
We are seeking a motivated and energetic
Customer Executive Intern
to support our customer experience team. In this role, you will be responsible for interacting with customers both
in-office (Jaipur)
and
over phone calls
, assisting them with their queries, explaining our services, and ensuring a smooth and delightful customer journey.
Key Responsibilities:
- Welcome and assist customers visiting our
Jaipur office
, understand their requirements, and provide appropriate support. - Make and respond to customer phone calls with professionalism and empathy.
- Clearly explain Manova's services, offerings, and processes to customers.
- Follow up with customers regarding service requests, documentation, and feedback.
- Maintain daily logs of customer interactions, calls, and visits.
- Coordinate with internal teams to ensure timely resolution of customer concerns.
- Assist in onboarding new customers and collecting feedback for improvement.
- Maintain a customer-first, respectful, and positive attitude at all times.
Requirements:
- Pursuing or recently completed Bachelor's degree in any field.
- Excellent verbal communication skills in
Hindi and English
. - Confident, polite, and customer-friendly personality.
- Basic computer knowledge (Excel, Google Sheets).
- Ability to multitask and manage time effectively.
- Must be based in
Jaipur
and available for full-time
in-office work
. - A strong willingness to learn and grow in a fast-paced startup environment.
Stipend & Benefits:
- ₹3,000 – ₹5,000 per month internship stipend.
- Hands-on experience in customer service and relationship management.
- Exposure to startup work culture and direct mentoring by the founding team.
- Certificate of Internship & potential full-time opportunity based on performance.
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