Non voice process executive

3 days ago

Noida Sector Noida Uttar Pradesh, India IMTS Full time ₹ 2,16,000 - ₹ 2,40,000 per year

Job Summary

We are looking for detail-oriented and efficient Non-Voice Process Executives to handle backend operations, data entry, email/chat support, and customer service tasks without voice interaction. The role requires accuracy, good typing speed, and excellent written communication.

Key Responsibilities

  • Handle customer queries and requests through email, chat, or ticketing systems.
  • Perform accurate data entry and maintain records in company databases.
  • Process requests, forms, and applications as per defined guidelines.
  • Ensure timely resolution of issues while maintaining service quality standards.
  • Collaborate with internal teams to resolve escalations.
  • Generate daily/weekly reports as required.
  • Maintain confidentiality and accuracy of customer/organizational data.

Requirements

  • Graduate / Diploma in any discipline.
  • 0–2 years of experience in BPO/KPO/back-office operations (freshers can also apply).
  • Good written English communication skills.
  • Proficiency in MS Office and basic computer knowledge.
  • Fast typing speed with attention to detail.
  • Ability to work in shifts and meet deadlines.

Benefits

  • Competitive salary and performance-based incentives.
  • Opportunity to work in a growing BPO/KPO environment.
  • Skill development and career growth opportunities.
  • Supportive and collaborative work culture.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18, ₹20,000.00 per month

Benefits:

  • Flexible schedule
  • Leave encashment
  • Life insurance
  • Paid sick time

Location:

  • Noida Sector 16, Noida, Uttar Pradesh (Required)

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