Telecaller

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products
• Ask questions to understand customer requirements and close sales
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company's reputation.
• Handle indiamart portal.
• Keep records of calls and sales and note useful information

Requirements and skills

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. Indiamart) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues

Job Type: Full-time

Pay: ₹8, ₹19,718.81 per month

Benefits:

• Cell phone reimbursement

Expected Start Date: 06/11/2025