Systems Administrator

Overview

About Business Unit:

At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through pioneering technology across Epsilon's platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By adopting the newest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of redefining our digital business and capturing new opportunities.

Why We're Looking for You:

• You understand and apply best practices in IT infrastructure.
• You enjoy working in complex, enterprise-scale environments.
• You're ready to collaborate across global teams and stakeholders.
• You bring deep expertise in system administration, automation, and infrastructure operations.

What You'll Enjoy in This Role:

• Exposure to diverse, global infrastructure environments.
• Deep hands-on experience with Microsoft Windows Server, cloud (Azure/AWS), and automation tools.
• Opportunity to code, script, and drive platform-level innovation and modern DevOps practices
• Direct impact on infrastructure strategy, reliability, and service delivery.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

• Build, scale, secure, and support Windows-based infrastructure services using innovative solutions.
• Automate infrastructure configuration, deployments, and patching using tools like Ansible, Terraform, PowerShell, etc.
• Develop, manage, and maintain CI/CD pipelines using tools like Jenkins, ArgoCD, Buildkite, etc.
• Deploy and maintain Windows Server, Workspace/AppStream, and related core infrastructure components.
• Manage and support services including Active Directory, DNS, WSUS, GPOs.
• Collaborate with developers and business users to diagnose, resolve, and document system issues.
• Design and implement monitoring and logging solutions (e.g., Splunk, SumoLogic, Elastic, New Relic).
• Integrate and support internal and third-party RESTful APIs and web services.
• Provide performance metrics and reporting using tools like PowerBI for capacity planning and business insight.
• Participate in 24x7 on-call rotation and incident response duties.
• Work with InfoSec teams to conduct security audits and apply compliance/hardening measures.
• Coordinate and implement system changes, updates, and configuration improvements across environments.
• Expand configuration management infrastructure to support rapid service deployment.
• Maintain infrastructure documentation, SOPs, and change control records.

Qualifications

• 3+ years of experience in systems administration or DevOps within Windows Server 2019+ environments.
• Strong scripting/programming experience with PowerShell, Bash & Python
• Hands-on experience with Infrastructure as Code (Ansible & Terraform).
• Experience with Active Directory, DNS, WSUS, GPOs, and server patching methodologies.
• Exposure to Workspace/AppStream deployment and administration.
• Comfortable working in continuous integration/deployment environments.
• Experience with Git, GitHub, Bitbucket or other version control tools.
• Monitoring/log collection experience with Splunk, Elastic, Grafana, Prometheus, etc.
• Knowledge of infrastructure fundamentals including Backup, Storage, and Networking.
• Strong analytical thinking and a dedicated, problem-solving approach.
• Passion for learning new tools and staying up to date with industry trends.
• Bonus: Experience in Docker & Kubernetes

Preferred Qualifications:

• B.E in Computer Science & Engineering
• Industry certifications: Microsoft Certified, AWS/Azure, Site Reliability/DevOps Engineer, etc.
• Experience in hybrid cloud environments and infrastructure-as-code practices.

Additional Information

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Epsilon has a core set of 5 values that define our culture and guide us to bring value for our clients, our people and consumers. We are seeking candidates that align with our values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity. We are transparent and have the courage to do the right thing.
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
• Innovate with purpose. We shape the market with big ideas that drive big outcomes.
• Respect all voices. We embrace differences and foster a culture of connection and belonging.
• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter

YOUniverse. A work-world with you at the heart of it

At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That's why our work-world, aptly named 'YOUniverse' is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do.

Take a trip to YOUniverse and explore our unique benefits, here

Epsilon is an Equal Opportunity Employer.

Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.