Order Management Executive
2 weeks ago
Overview:
The Order Management Executive ensures seamless end-to-end order fulfilment by coordinating with internal teams and logistics partners to achieve On-Time Delivery (OTD). This role, part of the supply chain function, focuses on ensuring a positive customer delivery experience through proactive problem-solving and continuous process improvement.
Key Responsibilities:
- Order Processing: Process new orders as per SOPs, resolve procurement issues, and escalate as required.
- Delivery Management: Track in-transit orders, handle last-mile delivery issues, manage exceptions, and coordinate returns.
- Compliance & Reporting: Ensure adherence to logistics and trade regulations, manage DG and restricted items, and generate performance reports.
- Continuous Improvement: Identify process gaps, update SOPs, and maintain strong relationships with 3PL and business partners.
Key Skills & Competencies:
- Strong problem-solving and analytical ability.
- Effective communication and collaboration across teams.
- Must have hands-on experience in logistics & Excel (including data organization & formulas).
Job Type: Full-time
Pay: ₹20, ₹40,000.00 per month
Benefits:
- Health insurance
- Paid time off
- Provident Fund
Application Question(s):
- Do you have hands-on experience using Excel?
- Kindly share your current and expected CTC & notice period.
Experience:
- Logistics: 1 year (Preferred)
Work Location: In person
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