Order Management Executive

2 weeks ago


Vikhroli Mumbai Maharashtra, India 547dae48-b0aa-4ef1-99a8-6ff9e3ef4e30 Full time ₹ 4,80,000 per year

Overview:

The Order Management Executive ensures seamless end-to-end order fulfilment by coordinating with internal teams and logistics partners to achieve On-Time Delivery (OTD). This role, part of the supply chain function, focuses on ensuring a positive customer delivery experience through proactive problem-solving and continuous process improvement.

Key Responsibilities:

  • Order Processing: Process new orders as per SOPs, resolve procurement issues, and escalate as required.
  • Delivery Management: Track in-transit orders, handle last-mile delivery issues, manage exceptions, and coordinate returns.
  • Compliance & Reporting: Ensure adherence to logistics and trade regulations, manage DG and restricted items, and generate performance reports.
  • Continuous Improvement: Identify process gaps, update SOPs, and maintain strong relationships with 3PL and business partners.

Key Skills & Competencies:

  • Strong problem-solving and analytical ability.
  • Effective communication and collaboration across teams.
  • Must have hands-on experience in logistics & Excel (including data organization & formulas).

Job Type: Full-time

Pay: ₹20, ₹40,000.00 per month

Benefits:

  • Health insurance
  • Paid time off
  • Provident Fund

Application Question(s):

  • Do you have hands-on experience using Excel?
  • Kindly share your current and expected CTC & notice period.

Experience:

  • Logistics: 1 year (Preferred)

Work Location: In person


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