Consultant | APM: BFSI BA | Delhi | Finance Transformation

11 hours ago


Delhi, Delhi, India Deloitte Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Job requisition ID :: 88390

Date: Sep 25, 2025

Location: Delhi

Designation: Consultant

Entity: Deloitte South Asia LLP

Consulting

Technology and Transformation - ET&P: Finance Transformation

BFSI

Business Analyst

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you'll find unrivaled opportunities to succeed and realize your full potential.

Deloitte is where you'll find unrivaled opportunities to succeed and realize your full potential.

The Team

Enterprise Technology and Performance is a Service Area comprising of Consulting professionals providing various service offerings on Finance, Supply Chain, SAP, Oracle and Project/Program Management.

Work you'll do

Associate will support analysis of problems and related design tasks. More exploratory analysis or design, in particular during the pre-initiation and/or initiation phases, or design work requiring specialist business or functional knowledge. The business analyst support will consist of activities in relation to the business requirements solution design, validation of solution, supporting UAT and change adoption for CLIENT programmes and / or projects

Domain experience needed:

Experience in Banking and Financial Services is a must. Should have led / played significant role in end-to-end digital transformation programs in Agile environments

    • Retail Banking wealth management o Retail lending, and investing concepts
  • o Mortgage
  • o Credit Card processes
  • o Contact Center Optimization experience – IVR, Browser changes under Digital channels
  • o Branch optimization
  • Payments: under any Retail and commercial exp

Experience:

5 to 8 years of experience in business analysis.

Education:

4-year Degree related to IT

Responsibilities

    • Current state research, data gathering and analysis
    • Data analysis and modelling
    • Process analysis and documentation
    • Business requirements gathering from CLIENT stakeholders
    • Business requirements definition and prioritisation
    • Traceability of business requirements into solution design to confirm linkage of business functionality/expectations in any new proposed solution
    • High level business solution design, which may cover aspects of customer journey design, policy design, business process design, business procedure design, organisation/people design and high-level functional systems design (for example, architecture, use cases)
    • Evaluation of relative costs, benefits and obstacles of potential solutions
    • Traceability of requirements and solution design into subsequent system design activity, through liaison with the CLIENT Software Delivery team in order to confirm technical designs follow the business design
    • Analysis to support key decisions made by the Project sponsor or steering committee
    • Align the analysis effort to SAFe methodology.
    • Overall:
    • o Business requirements gathering
  • o Business flow creation and optimization
  • o User stories and business requirements documentation
  • o Support in UAT Testing
  • o Support in operational readiness
  • o Support in Release Management
  • o Track operational benefits and support in risk management
  • o Change propagation and training support
  • o Conduct impact analysis

In addition to specific expectation from business analyst, for specific projects the overall analysis effort will be divided in two categories (a) Market Business Analysis and (b) Digital Business Analysis. Market BA will primarily focus on analyzing business challenges & identifying relevant business requirement for digitization keeping in mind the overall programme objectives. It is expected that the associate is exposed to digital project managed in agile fashion (CSM certified, SAFe methodology) and has good communication skills and exposed to requirement gathering, managing backlogs, generating business case & stakeholder mgt and support market adoption effort. Digital BA would further engage with technology and other key stakeholders to agree on suitable solution that meet the specific business need. Associate is expected to have understanding of specific digital tools, integration approaches to help conclude the effort swiftly. Associate will also take care of actual solution validation & provide support during execution and rollout stages.

Location:

DELHI

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development

Programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our purpose

Deloitte is led by a purpose: To make an impact that matters.

Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.



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