Process Associate

9 hours ago

Delhi Gurugram NCR New Delhi, India Human Before Resource Full time ₹ 4,00,000 - ₹ 8,00,000 per year

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS

Interview Venue:

Human Before Resource Private Limited.

Block F-1 Sector 3 Unit 401 4th Floor (Lift 2)

Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate)

Noida

Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot.

Call & WhatsApp No:

Job Location - Gurgaon & Noida

Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory.

Desired Candidate Profile

  • Candidates must have excellent communication in English.
  • Candidates should be comfortable with night shifts
  • Candidates should be comfortable with work from office.
  • Candidates should have all marksheets and certificates.
  • Candidates should have all government ID proofs ( Aadhar Card and PAN Card)
  • Candidates have to come to office for walk-in interview.
  • Candidates should be located within 25-30 kms of boundary from office location.
  • Candidates should be immediate joiners.

Perks and Benefits.

  • Permanent and full time opportunity
  • One way cab facility
  • Incentives and allowances
  • 5 Working Days

Role & responsibilities:

  1. Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
  2. Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions
  3. Follow standard processes and procedures to resolve all client queries
  4. Resolve client queries as per the SLAs defined in the contract
  5. Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
  6. Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
  7. Document and analyze call logs to spot most occurring trends to prevent future problems
  8. Maintain and update self-help documents for customers to speed up resolution time
  9. Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
  10. Ensure all product information and disclosures are given to clients before and after the call/email requests
  11. Avoids legal challenges by complying with service agreements .

Interview Venue:

Human Before Resource Private Limited.

Block F-1 Sector 3 Unit 401 4th Floor (Lift 2)

Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate)

Noida

Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot.

  • Language Process Associate

    2 weeks ago

    Delhi, Gurugram, NCR, New Delhi, India Happyrays Consultancy And Services Delhi Full time ₹ 4,20,000 - ₹ 5,04,000 per year

    Urgent hiring for Language Process AssociatesDutch salary up to 12 LPAItalian Salary up to 10.5 LPAHebrew Salary up to 14 LPABoth side cabs + meals 5 days working, rotational shifts & Offs + MealsContact Ranjan Junaid Required Candidate profileWe are looking for candidates that can join immediately. Hiring for Gurgaon Location. Candidates should be okay with...

  • Process Associate

    6 days ago

    New Delhi, India Cloudgeta Technologies Private Limited Full time

    Calling existing and potential customers to persuade them to purchase company products and services. - Accurately recording details of customers’ purchase orders. - Processing all customer purchases accordingly. - Generating promising leads for the outside sales team to pursue. - Managing customer accounts by ensuring that existing customers remain...

  • Process Associate

    3 days ago

    New Delhi, India MSBC Group Full time

    Position:Process Associate (Back Office) Location:Ahmedabad(On-site) Experience:1+ Years Shift Timing:12:30 PM – 10:30 PM Job Type:Full-TimeCompany Overview:MSBC Groupis a dynamic and growing global IT solutions provider with a strong presence across the UK, US, and India, now expanding in the UAE. With 20+ years of excellence, MSBC specializes in...

  • Process Associate

    1 week ago

    Delhi, NCR, Noida, India Planning Partners Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role & responsibilitiesThe Process Associate will be responsible for performing the following tasks using QuickBooks Online (QBO), Xero, and NetSuite:Processing bills efficiently and accurately.Handling sales invoices with attention to detail.Categorizing bank and credit card transactions.Recording sales receipts and maintaining journals.Performing bank and...

  • Hiring For Process associate Kolkata Freshers

    4 days ago

    Delhi, Gurugram, NCR, India Epic Consultancy Full time ₹ 25,000 - ₹ 30,000 per year

    BPO Hiring Alert | Graduate Freshers WelcomeAre you a recent graduate looking to launch your career in a professional, fast-paced environment? Join our growing BPO team and start your journey toward a rewarding futurePosition: Customer Support Associate (Voice/Non-Voice)Location: KolkataShift: Day/Night/Rotational (based on process)Eligibility: Graduate in...

  • HCL Tech Walkin drive on 22nd to 23rd Sep 25

    3 days ago

    New Delhi, India HCLTech Full time

    HCL Tech Walkin drive on 22nd to 23rd Sep 25 - Process Associate / Associate (Voice process)Eligibility Criteria: Experience Range: 0 months to 1 year experience in any International BPO (voice process or email chat) Experience Document: Reliving / resignation acceptance is mandatory. Candidates without proper relieving documents are not eligible. Excellent...

  • HCL Tech Walkin drive on 15th to 16th Sep 25

    3 days ago

    New Delhi, India HCLTech Full time

    HCL Tech Walkin drive on 15th to 16th Sep 25 - Process Associate / Associate (Voice process)Eligibility Criteria: Experience Range: 0 months to 1 year experience in any International BPO (voice process or email chat) Experience Document: Reliving / resignation acceptance is mandatory. Candidates without proper relieving documents are not eligible. Excellent...

  • Sr. Associate

    2 weeks ago

    Delhi, Gurugram, NCR, New Delhi, India Advance Career Solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We Are Hiring Supply Chain Professionals Location: Gurugram We are looking for talented professionals to join the Engineering Department in Supply Chain roles from Associate to Manager Grade. Key Responsibilities: • Manage warehouse, logistics, and inventory operations• Oversee food supply chain processes• Ensure effective use of ERP systems for...

  • Technical Process

    4 days ago

    Delhi, Gurugram, NCR, India Kabalikrut Group Full time ₹ 2,64,000 - ₹ 3,72,000 per year

    Job Description Customer Success AssociateWork Mode: Work From OfficeLocation: GurgaonPosition: Customer Success AssociateSalary: 29,000 31,000 CTC(experienced candidates may be paid more)Working Days: 5 days working (Rotational shifts, rotational week-offs, both side cabs available)TO APPLY:Share Resume to HR JYOTI( For Quick Response, share CV on WhatsApp...

  • Sr. Associate

    2 weeks ago

    Delhi, Gurugram, NCR, New Delhi, India Advance Career Solutions Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    We Are Hiring Supply Chain Professionals Location: Gurugram We are looking for talented professionals to join the Engineering Department in Supply Chain roles from Associate to Manager Grade. Key Responsibilities: • Manage warehouse, logistics, and inventory operations• Oversee food supply chain processes• Ensure effective use of ERP systems for...