Customer Support Engineer-Inflight Entertainment

1 week ago

Bengaluru, Karnataka, India Capgemini Full time ₹ 12,00,000 - ₹ 24,00,000 per year
Job Description
About the Job

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, supported by a collaborative global community, and inspired to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, inclusive world.


Your Role

As a Global Mobility Consultant managing the Americas region, you will be responsible for overseeing and coordinating global mobility programs and assignments. Your primary focus will be on facilitating smooth employee relocations, ensuring compliance, and providing support to internationally mobile employees.

Key Responsibilities:

  • Act as the primary technical interface between Airbus and airline customers for IFE and connectivity systems.
  • Provide timely and effective resolution of in-service technical issues related to IFE and connectivity systems.
  • Analyze and respond to customer queries using Airbus technical documentation (AMM, TSM, IPC, MPD, CMM, etc.).
  • Coordinate with internal design offices, suppliers, and program teams to resolve complex technical issues.
  • Support Entry-Into-Service (EIS) activities, including on-site support and training for airline personnel. Required Skills & Qualifications:
  • Bachelor's degree in Aerospace, Electronics, Avionics, or a related engineering field.
  • 3–7 years of experience in aircraft maintenance or customer support, with a strong focus on IFE and connectivity systems.
  • Solid understanding of Airbus technical documentation: AMM, TSM, MPD, IPC, CMM, etc.
  • Familiarity with Airbus in-service engineering and airworthiness processes.
  • Experience in base maintenance or modification programs is highly desirable.
  • Familiarity with IFE systems (e.g., Panasonic, Thales) and connectivity technologies (e.g., SATCOM GX system, GSM).
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a multicultural and cross-functional environment. 

Your Profile

Required Skills & Qualifications:

  • Experience with Airbus aircraft (A320, A330, A350, A380).
    • Knowledge of regulatory requirements (EASA/FAA).
    • Experience with airline operations or MROs.

What You'll Love About Working Here
  • A culture of belonging: You are valued for who you are and can bring your authentic self to work.
  • Weekly musical performances by our in-house band – The Rubber Band.
  • Opportunities to participate in internal sports events, yoga challenges, and marathons.
  • Work on cutting-edge tech and engineering projects or contribute to solutions for societal and environmental challenges.

About Capgemini

Capgemini is a global business and technology transformation partner helping organizations accelerate their digital and sustainable transitions. With 340,000 team members in over 50 countries and a 55-year heritage, Capgemini delivers end-to-end services from strategy and design to engineering, powered by market-leading capabilities in AI, cloud, and data.


  • Customer Support Engineer-Inflight Entertainment

    16 hours ago

    Bengaluru, Karnataka, India Capgemini Engineering Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job DescriptionAbout the JobChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, supported by a collaborative global community, and inspired to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, inclusive...

  • Customer Support Engineer

    1 week ago

    Bengaluru, Karnataka, India COMPETENT CRIMPING MACHINERY PRIVATE LIMITED Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionCOMPETENT CRIMPING MACHINERY PRIVATE LIMITED is a machinery company based in Delhi, India. The company operates out of Kirti Apartments in Mayur Vihar Phase-I. Known for its expertise in crimping machinery solutions, the company aims to provide high-quality machinery and support to its diverse clientele.Role DescriptionThis is a full-time...

  • Customer Support Engineer

    1 week ago

    Bengaluru, Karnataka, India Hudini Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Customer Support EngineerIf you are passionate about providing excellent customer support and troubleshooting technical issues, we are seeking a dedicated individual to join our team as aCustomer Support EngineerRole –We are looking for aCustomer Support Engineerwho can.• Provide first-level technical support to end-users via phone, email, or chat....

  • Customer Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Capgemini Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Customer Support Engineer (IFE) Capgemini is hiring for Customer Support Engineer (IFE). Experience: 4-12years Location: Bangalore Interested folks kindly share your CV.

  • Ad-Tech Support Engineer

    6 days ago

    Bengaluru, Karnataka, India MM Staffing & Career Consultants Full time ₹ 8,00,000 - ₹ 20,00,000 per year

    Job Description:Ad - Tech Support EngineerClient - TAVANT TECHNOLOGIESExp - 4 to 8 YearsCTC - 8 Lac to 20 LacNP - 0 TO 15 DaysAd-Tech Support EngineerAbout The CompanyWith 21+ years of experience building innovative digital products and solutions, Tavant provides impactful results to its customers. It has been the frontrunner in driving digital innovation...

  • Customer Support Engineer

    1 week ago

    Bengaluru, Karnataka, India Infobip Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Working at Infobip means being part of something truly global. With 75+ offices across six continents, we're not just building technology—we're shaping how more than 80% of the world connects and communicates.As employees, we take pride in contributing to the world's largest and only full-stack cloud communication platform. But it's not just what we do,...

  • Support Engineer

    1 week ago

    Bengaluru, Karnataka, India 19 Job Support Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Qualification: Diploma or engineering in E and C with networking knowledge, CCNA certificate is added advantage.

  • Customer Support Engineer

    3 days ago

    Bengaluru, Karnataka, India Capgemini Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Your RoleAs a Systems Engineer with development skills, you will play a key role in supporting and enhancing customer systems, particularly HBC+ and ALNA. Youll work closely with cross-functional teams to analyse system behaviour, identify patterns, and develop dashboards using Splunk. Your curiosity and autonomy will be essential in mastering complex...

  • Customer Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Eagle Information Systems Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job SummaryThis job is for a Field Engineer for our company's office in Bangalore. The candidate will provide hardware support for Desktops, Laptops and Printers installed at our customer's premises in Bangalore and nearby cities.Key Skills RequiredDesktop, Laptop, and Printer RepairFault diagnosisTroubleshooting and faulty parts replacementInstallation &...

  • Media & Entertainment Consultant (Business Analyst / Presales)

    3 days ago

    Bengaluru, Karnataka, India Happiest Minds Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Media & Entertainment ConsultantLocation: BangaloreExperience: 7-12 YearsKnowledge of Media and Entertainment AdTech, Advertising and Digital Marketing (Brand or Direct Response) Experience with integration projects.Hands-on experience with Media adtech around buying, selling and optimizationWell versed with entire ad eco-system including demand side...