ERP System Administrator

2 days ago

Hyderabad, Telangana, India Artivo Surfaces Full time ₹ 9,00,000 - ₹ 12,00,000 per year

The ERP System Administrator will be responsible for the configuration, customization, and technical support of our ERP system. This role requires strong technical experience in ERP software, problem-solving skills, and the ability to work closely with cross-functional teams to ensure seamless integration and performance of the ERP system.

The role also acts as a key backup to the ERP Director & other Technical Specialists.

Essential Duties & Responsibilities:

System Knowledge & Maintenance:

  • Maintain in-depth knowledge of the ERP systems file structure, workflows, and processes.

  • Understand how K8 supports business processes across various departments and ensure system configurations meet business needs.

ERP System Configuration & Customization:

  • User setup and configuration

  • Configure and customize ERP solutions to meet the organization's requirements.

  • Perform regular audits of the ERP system functions on a daily, weekly, and monthly basis.

Technical Support:

  • Serve as primary point of contact for application-related issues and provide troubleshooting and support for end users, coordinating with Vendor technical support as necessary.

  • Resolve user issues related to K8; provide guidance on best practices.

  • Log, track and manage support calls logged via the service desk.

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