Team Manager- Customer Experience

7 days ago


Mumbai MumbaiApple TowerMAH Mumbai Maharashtra India Kotak Mahindra Bank Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Team Manager- Customer Experience-Private Banking-Kotak Private Banking-Customer Experience

The Team Manager for Customer Experience in Private Banking at Kotak Private Banking is responsible for leading and managing a team of customer service representatives to ensure high-quality service delivery to private banking clients. The role involves overseeing day-to-day operations, setting performance targets, and ensuring compliance with banking regulations. The ideal candidate should have strong leadership skills, experience in private banking, and a proven track record of delivering exceptional customer service
  • Team Manager

    1 week ago


    Mumbai, -Mumbai-Apple Tower-MAH, Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Team Manager - Counterparty Risk-Support Services-Counterparty Risk Role Team Member – Counterparty credit Risk Department Risk Department Location Mumbai Position Summary This role is required to strengthen the Counterparty Credit Risk function and will involve close collaboration with treasury, finance, and compliance. Focus will be on proactive risk...

  • Customer Executive

    2 days ago


    Mumbai, Maharashtra, India Sterling Customer Experience Pvt. Ltd. Full time

    Position: Analyst (Operations) for a Banking client Company: Sterling Customer Experience Pvt. Ltd. Process: Chat based Shifts - 8 hours shift including breaks with 5 days working shift Location: Powai, Mumbai We are open for walk-ins every Monday to Friday from 3 pm onwards at 1st Floor, Sterling, Supreme Business Park, A-wing, Powai. Role and...

  • Risk Team Member

    7 days ago


    Mumbai, -Mumbai-Apple Tower-MAH, Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Team Member-Risk -SUPPORT SERVICES-Risk Head-New This is a Public document. Department Chief of Staff to CRO Location Mumbai Role Requirements  Planning & Execution  Support the CRO in monitoring the Risk Appetite Framework.  Coordinate preparation for board and regulatory presentations related to risk.  Drive initiatives across the risk...


  • Mumbai, -Mumbai-Apple Tower-MAH, Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Team Member-SUPPORT SERVICES-Credit Regular monitoring of assigned portfolio post disbursement. Key activities are as follows Monthly Sales MIS analysis and tracking milestones of sales, construction, collections Conducting regular site visits Tracking the various covenants and deviations Updating deal performance on Quarterly basis with...


  • Mumbai, -Mumbai-Apple Tower-MAH, Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Team Member - Compliance-SUPPORT SERVICES-Compliance About the Job The expectation and primary accountability of the position in the Compliance Department is to monitor, understand, interpret and guide business teams regarding new regulations emanating from financial services and capital market regulators (such as SEBI, NPCI, NSDL, CDSL etc.). 1. To...

  • Product Manager

    2 weeks ago


    Mumbai, -Mumbai-Apple Tower-MAH, Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Product Manager-WBG HO / IPO / CIP-Business Head Business Unit Product Team Member– Corporate, Institutional & Investment Banking Global Transaction Services Group is the Product & Product Sales function that provides product expertise to the various segments of Kotak Bank, spanning Consumer Bank, Commercial Bank and Wholesale Banking divisions. Products...

  • Product Manager

    2 weeks ago


    Mumbai, -Mumbai-Apple Tower-MAH, Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Product Manager-WBG HO / IPO / CIP-SME Platform Business Unit Channel Team(Digital)– Wholesale Banking Channel Team in wholesale banking , is a specialized team that manages digital platforms and solutions for business banking clients. Channel Team is responsible for strategy Development, Platform Management, Customer Experience, Digital Transformation ,...

  • Relationship Manager

    2 weeks ago


    Mumbai, -Mumbai-Apple Tower-MAH, Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Relationship Manager-TREASURY-FOREX MERCHANT-Sales Job Role Financial Objective: •Achieve budgeted Revenue and Volume target at the customer and segment level •Increase Trade and FX wallet share of the customers •Grow derivative business in the given set of customers •Develop plans for driving revenues and growth amongst customers, evaluating...


  • Mumbai, -Mumbai-Apple Tower-MAH, Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Team Member-BIU-CORPORATE BANKING-BIU (Business Intelligence Unit) Position – Business Intelligence Unit Grade – M4/M5 Location – MumbaiBusiness & financial analytics: Management Reporting: · Analytics and trending of data for management consumption · Preparing various reports on key business parameters to facilitate decision making...


  • Mumbai, -Mumbai-Apple Tower-MAH, Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Relationship Manager-Mid Market-Sales RM role in Mid Markets team is an acquisition intensive role. Focus is on New Client Acquisition, in addition to managing existing portfolio of clients. RM needs to be informed of key trends in identified markets and needs to leverage that knowledge when engaging with customers. Anticipate client needs and...