customer service executive

3 days ago

mumbai, India Hirewala Full time ₹ 15,000 - ₹ 20,000

💼 We're Hiring: Customer Service Executives (Freshers & Experienced Welcome) 📍 Location: L&T Powai, Andheri East, Mumbai 🧑💼 Designation: Customer Service Executive 🏦 Industry: Banking & Financial Services (Lead Generation Process) 💡 About the Role: As a Customer Service Executive, you will be part of a dynamic voice-based process, focused on lead generation for top financial institutions like ICICI Bank, Standard Chartered, and I-Securities. Your core responsibility will be to interact with potential customers over the phone and convince them to schedule appointments for banking and financial products. 📝Key Responsibilities: • Make outbound calls to potential customers • Explain banking & financial products such as Credit Cards, Loans, Demat Accounts, Savings Accounts, and Insurance • Generate leads by convincing customers to book appointments • Maintain a professional and positive approach in all interactions • Meet daily call and appointment targets • Coordinate with the operations team and update reports ✅Candidate Requirements: • Education: HSC (12th Pass) or above • Experience: Both freshers and experienced candidates are eligible • Gender: Male & Female both can apply • Age Limit: 18 to 36 years • Language: Basic to Excellent English communication skills • Note: Regular college students are not eligible 🕘Job Details: • Shift Timing: 9:30 AM to 6:30 PM (Day Shift) • Working Days: Monday to Saturday • Week Off: Fixed Sunday off • Salary: o Gross Salary: ₹16,400 to ₹23,139/month o Net Salary: ₹14,350 to ₹21,004/month • Incentives: Attractive performance-based incentives • Salary is fixed based on attendance 🧾 Interview Process: 1. HR Round: Screening for qualification, age, communication, salary expectations & commute feasibility 2. Client/Operations Round: Stability & communication evaluation 📨 Interested candidates can share their CV at: 📧arpana.precisedtalent@gmail.com

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