Associate Service Desk
5 days ago
Mindpool is hiring for an Associate Service Desk in Pune.Job Requirement:Excellent English communication skills. Required with an experience of international voice profile(global clients) - Inbound/Outbound (technical support). Preferably US. Experience with atleast L1 Desktop troubleshooting. The role will require L1 ServiceDesk skills only as the team only manages L1 troubleshooting for Desktop and third party application support, the team is majorly into catching and dispatching of issue tickets.1 - 2.5 years of experience (preferable).Experience working in 24X7 voice support functions. Ready to work in shifts with non-weekend Weekly offs is a requirement for this role.Experience working on ACD(Automatic call distributor) would be preferable.Ticket management experience - Preferable with experience in ticketing tools like CASD, Remedy, SNOW etc. Incident management and information on Incident life cycle is a must.L1 Experience working on Citrix, AD management, office/desktop trouble shooting will be required. About Mindpool Technologies: Mindpool Technologies Limited is one of the renowned development and digital marketing firm with a decade long experience. We design strategies and solutions that are tailored specifically to your business vision. What makes us strong are our diverse expertise and a proven record of working with every industry type. We are powered with a strong team of certified and promising professionals. Our unique approach and innovative thinking have helped many businesses to expand and gain recognition. Accredited with ISO 9001:2015 and ISO/IEC 27001:2013, Mindpool has proven to be a trusted technology partner to our clients by maintaining a high standard of products/service
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Associate Service Desk
4 weeks ago
Pune, India Mindpool Technologies Full timeMindpool is hiring for an Associate Service Desk in Pune.Job Requirement: Excellent English communication skills. Required with an experience of international voice profile(global clients) - Inbound/Outbound (technical support). Preferably US. Experience with atleast L1 Desktop troubleshooting. The role will require L1 ServiceDesk skills only as the team...
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Service Desk-service Desk
1 week ago
Pune, Maharashtra, India Zensar Technologies Full time**Job Title**:Service Desk Services-L1** **About Zensar**: Zensar is a digital solutions company helping organizations around the world achieve new thresholds of business performance. We work with clients in banking and financial services, hi-tech and manufacturing, insurance, consumer services, and more. We prepare our clients for sustainable success...
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Service Desk Specialist
2 days ago
Pune, Maharashtra, India Ensono Full timeJOB ROLE SUMMARYProvides first level support/initial point of contact for Ensono's associates and/or external clients' regarding computer and network related incidents, requests or issues. Captures and documents relevant information through online tracking system, prioritizes issues and investigates solutions. Provides immediate resolution if possible or...
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Service Desk Specialist
2 days ago
Pune, Maharashtra, India Ensono Full timeJOB ROLE SUMMARYProvides first level support/initial point of contact for Ensono's associates and/or external clients' regarding computer and network related incidents, requests or issues. Captures and documents relevant information through online tracking system, prioritizes issues and investigates solutions. Provides immediate resolution if possible or...
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Service Desk Specialist
4 weeks ago
Pune, India Ensono Full timeJOB ROLE SUMMARYProvides first level support/initial point of contact for Ensono’s associates and/or external clients’ regarding computer and network related incidents, requests or issues. Captures and documents relevant information through online tracking system, prioritizes issues and investigates solutions. Provides immediate resolution if possible or...
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Service Desk Associate
4 days ago
Pune, India Outpace Consulting Services Full timeWe Are Hiring For Service Desk Role With Leading IT Company. (**Immediate Joining to 30 Days**) **Job Location**: Pune **Sal**: 2.50 to 6.00 LPA **Language**: Proficient in English (Read + Write + Speak ) **Role purpose**: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls, web, chat and Service...
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Service Desk Associate
1 week ago
Pune, India Outpace Consulting Services Full timeWe Are Hiring For Service Desk Role With Leading IT Company. (**Immediate Joining to 30 Days**) **Job Location**: Pune **Sal**: 2.50 to 6.00 LPA **Language**: Proficient in English (Read + Write + Speak ) **Role purpose**: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls, web, chat and Service...
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Service Desk
1 week ago
Pune, India 2COMs Full timeROLE : SERVICE DESK (Technical Voice Support) - LOCATION : Pune JOB DESIGNATION : IT service desk JOB DESCRIPTION : Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Delivering customer service through...
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Service Desk Analyst
4 weeks ago
Pune, India Tata Consultancy Services Full timeYears of experience: 2-5 years Job Location: Pune/Kochi Must-Have · Atleast 3 years of experience handling Service Desk services. · Fluency in English (Reading, Writing, Speaking) · Understand and responds in Business Communications · Good Managerial Skill · Understanding and knowledge on IT Infrastructure. · Work in any shift (24*7) Good-to-Have ·...
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Service Desk Analyst
4 weeks ago
Pune, India Tata Consultancy Services Full timeYears of experience: 2-5 years Job Location: Pune/Kochi Must-Have · Atleast 3 years of experience handling Service Desk services. · Fluency in English (Reading, Writing, Speaking) · Understand and responds in Business Communications · Good Managerial Skill · Understanding and knowledge on IT Infrastructure. · Work in any shift (24*7) Good-to-Have ·...
