Associate Service Desk
1 week ago
Mindpool is hiring for an Associate Service Desk in Pune.Job Requirement:Excellent English communication skills. Required with an experience of international voice profile(global clients) - Inbound/Outbound (technical support). Preferably US. Experience with atleast L1 Desktop troubleshooting. The role will require L1 ServiceDesk skills only as the team only manages L1 troubleshooting for Desktop and third party application support, the team is majorly into catching and dispatching of issue tickets.1 - 2.5 years of experience (preferable).Experience working in 24X7 voice support functions. Ready to work in shifts with non-weekend Weekly offs is a requirement for this role.Experience working on ACD(Automatic call distributor) would be preferable.Ticket management experience - Preferable with experience in ticketing tools like CASD, Remedy, SNOW etc. Incident management and information on Incident life cycle is a must.L1 Experience working on Citrix, AD management, office/desktop trouble shooting will be required. About Mindpool Technologies: Mindpool Technologies Limited is one of the renowned development and digital marketing firm with a decade long experience. We design strategies and solutions that are tailored specifically to your business vision. What makes us strong are our diverse expertise and a proven record of working with every industry type. We are powered with a strong team of certified and promising professionals. Our unique approach and innovative thinking have helped many businesses to expand and gain recognition. Accredited with ISO 9001:2015 and ISO/IEC 27001:2013, Mindpool has proven to be a trusted technology partner to our clients by maintaining a high standard of products/service
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Service Desk Associate
3 days ago
Pune, Maharashtra, India Genesis HR Services Full time**Technical Support Associate (International Voice Process)** **Eligibility Criteria**: Any graduate with minimum 2 year of experience in **Technical support International voice process**(services desk) **Salary**: Upto 6 Lpa + Allowance (night shifts) + Incentives **Immediate Joiners** 5 days working with 2 days split off 24*7 Shifts (US shift) WFO...
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Associate Service Desk
2 weeks ago
Pune, India Mindpool TECHN0L0GY Full timeMindpool is hiring for an Associate Service Desk in Pune. **Job Requirement**: - Excellent English communication skills. - Required with an experience of international voice profile(global clients) - Inbound/Outbound (technical support). Preferably US. - 1 - 2.5 years of experience (preferable). - Experience working in 24X7 voice support functions. - Ready...
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Front Desk Associate
3 days ago
pune, India Alpha Ink Private Limited Full timeFront Desk Associate We’re Hiring! Position: Front Desk Associate Location: Fatima Nagar, Pune Company: Alpha Ink Pvt Ltd (Premium Canon Partners) This role requires a professional with strong communication and interpersonal skills, excellent organizational abilities, and a solid understanding of office procedures and data management. The ability to...
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Service Desk Associate
5 days ago
Pune, India SKYLARK HR SOLUTIONS Full timeExcellent communication skills - **CEFR : B2, C1, C2**. Please add the communication level as per the CEFR framework while profiles are shared. - Work experience on Service Desk with good knowledge on **VPN, O365, remote support, active directory, troubleshooting - printer issues, Bit locker, MS teams, BSOD, bitlocker, driver installation, Printer and wifi...
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Front Desk Associate
2 days ago
Pune Camp, India Alpha Ink Private Limited Full timeFront Desk Associate We’re Hiring! Position: Front Desk Associate Location: Fatima Nagar, Pune Company: Alpha Ink Pvt Ltd (Premium Canon Partners) This role requires a professional with strong communication and interpersonal skills, excellent organizational abilities, and a solid understanding of office procedures and data management. The ability to...
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Associate Service Desk
3 days ago
Pune, Maharashtra, India Mindpool Technologies Full time ₹ 4,00,000 - ₹ 6,00,000 per yearMindpool is hiring for an Associate Service Desk in Pune.Job Requirement:Excellent English communication skills. Required with an experience of international voice profile(global clients) - Inbound/Outbound (technical support). Preferably US. Experience with atleast L1 Desktop troubleshooting. The role will require L1 ServiceDesk skills only as the team...
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Associate Service Desk
2 weeks ago
Pune, India Mindpool Technologies Full timeMindpool is hiring for an Associate Service Desk in Pune.Job Requirement: Excellent English communication skills. Required with an experience of international voice profile(global clients) - Inbound/Outbound (technical support). Preferably US. Experience with atleast L1 Desktop troubleshooting. The role will require L1 ServiceDesk skills only as the...
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Help desk associate
1 week ago
Pune, India Olive Green Consulting Full timeWe’re Hiring: Associate – Help Desk (Portuguese, Spanish & English-speaking)Location: Pune, India (Remote)Shifts: 24/7 Rotational (including night shifts)Work Days: 5 days/weekWe are currently hiring for one of our esteemed clients , a global Saa S provider in the enterprise technology space, known for innovation, operational excellence, and an inclusive...
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Help desk associate
1 week ago
Pune, India Olive Green Consulting Full timeWe’re Hiring: Associate – Help Desk (Portuguese, Spanish & English-speaking)Location: Pune, India (Remote)Shifts: 24/7 Rotational (including night shifts)Work Days: 5 days/weekWe are currently hiring for one of our esteemed clients , a global Saa S provider in the enterprise technology space, known for innovation, operational excellence, and an inclusive...
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Service Desk
4 weeks ago
Pune, India Apex Group Full timeKey Duties and Responsibilities Own and drive the adoption and improvement of the ITIL processes through the Service Desk Responsible for measuring performance of the service desk and driving continual improvement processes. Lead the Service Desk Agent team. Train, coach and mentor Service Desk Specialists (Level 1 / 2) including career development....
