Associate - Support
4 hours ago
This is a remote position. **Role**: We are looking for a Associate - Support to join our Partner & Platform Success Practice (PPSP) team & to help us grow our business technology team. PPSP is part of Centre Of Excellence (Delivery Team) & is responsible for providing support related to any issues related to Give’s product offerings. **Responsibilities** - Collaborate with implementing partners: Own all partner connect, communication and data requests. Liaise with NGO’s to monitor quality of data uploads, sanctity in data collation and updating data. - Drive Adoption through training: Interface with the implementing partners to train them on product features and functionality for GMS & MEI to ensure Product Adoption - Own technical support for product: Guide the implementing partner through Give modules for troubleshooting, Dashboard Testing & debugging for new projects and bugs. - Training of Stakeholders and sharing post training documents - Raise product tickets post diagnosis and follow ups - Task creation and user mapping changes for existing implementations. - Creating Support documents - Other deliverables: Leverage and follow standardized templates for creating client reports, deliverables, repository updates etc. & data followups. **Requirements**: - Thorough knowledge of all Give modules (training will be provided). - Understanding of querying languages: SQL - Problem solving and troubleshooting on issues faced by the client. - Knowledge, understanding and appreciation of development sector - NGO space. Domain skills are an advantage. - Monitoring & evaluation skills for assessing data quality - Basic Excel - VLOOKUP, pivots and similar data analysis functions, Word, and PowerPoint skills. - Analytical Thinking to evaluate project data and prepare reports. **Benefits**: - Work with a performance-oriented team driven by ownership, open to experiments, and passionate about creating impact. - Young and Vibrant team that is passionate about doing ‘Good’
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Customer Support Associate
6 days ago
Electronics City, Bengaluru, Karnataka, India MoSahay Associate Full time### We are hiring **Customer Support Associates** for a **Bengali voice process** at our Electronic City, Bangalore location. If you are passionate about helping people and have excellent communication skills in both **Bengali and English**, we want to hear from you! ### **Key Responsibilities**: - Handle inbound and outbound customer calls in...
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Customer Support Associate
2 days ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeA Bengali voice process job typically involves handling customer interactions, primarily through phone calls, in the Bengali language. Responsibilities include providing customer support, resolving issues, and ensuring customer satisfaction. Fluency in Bengali (both spoken and written) is a core requirement, along with strong communication and...
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Customer Support Associate
1 week ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeA customer support executive helps customers with their questions or problems, and ensures they have a positive experience.Responsibilities - Answer questions about products or services - Help troubleshoot issues - Process returns - Handle customer complaints - Provide solutions and alternatives - Follow up to ensure resolution - Record customer...
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Customer Support Associate
1 week ago
Bengaluru, Karnataka, India Child Support Foundation Full time1. **Job Title: International Customer support** 2. Quantification - PUC and Graduate (Bangalore University) 3. Pay Grade: 18K -32K take home 4. Shift Timing: Rotation shift 5. Free Transportation within 20Km 6. Language: Excellent English + Any Regional languages 7. Working days: 5 Days working 2 rotational week off. 8. Benefits: Cab for within 20 Km 9. 3...
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IT Support Associate
2 weeks ago
Bengaluru, Karnataka, India ADCI - Karnataka - A66 Full timeBachelor’s degree - Minimum of 1+ year of work experience. - Good communication skills At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for...
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IT Support Associate
6 days ago
Bengaluru, Karnataka, India Amazon.com Full timeDESCRIPTION At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are...
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Customer Service Associate
6 days ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeJob Role: - Customer support associate Required skills and qualifications: - Strong written and verbal communication skills with neutral Indian Accent. - Ability to communicate calmly and diplomatically with patients & co-workers. - Keen attention to detail, especially involving checking patient details and update the proper information in relevant...
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IT Support Associate
4 days ago
Bengaluru, Karnataka, India ADCI - Karnataka - A66 Full timeBachelor’s degree/Diploma - 6 months to 18 months of work experience. - Good communication skills At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience...
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It Support Associate
4 weeks ago
Bangalore, Karnataka, India Amazon Full timeDESCRIPTION At Amazon we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online We hire the world s brightest minds offering them an environment in which they can relentlessly improve the experience for customers Innovation and creativity are built into the DNA of the company and are encouraged...
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It Support Associate
23 hours ago
Bangalore, Karnataka, India Amazon Full timeDescription At Amazon we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online We hire the world s brightest minds offering them an environment in which they can relentlessly improve the experience for customers Innovation and creativity are built into the DNA of the company and are encouraged...
