Associate - Support

3 days ago

Karnataka, India Give Full time

This is a remote position.

**Role**:
We are looking for a Associate - Support to join our Partner & Platform Success Practice (PPSP) team & to help us grow our business technology team. PPSP is part of Centre Of Excellence (Delivery Team) & is responsible for providing support related to any issues related to Give’s product offerings.

**Responsibilities**
- Collaborate with implementing partners: Own all partner connect, communication and data requests. Liaise with NGO’s to monitor quality of data uploads, sanctity in data collation and updating data.
- Drive Adoption through training: Interface with the implementing partners to train them on product features and functionality for GMS & MEI to ensure Product Adoption
- Own technical support for product: Guide the implementing partner through Give modules for troubleshooting, Dashboard Testing & debugging for new projects and bugs.
- Training of Stakeholders and sharing post training documents
- Raise product tickets post diagnosis and follow ups
- Task creation and user mapping changes for existing implementations.
- Creating Support documents
- Other deliverables: Leverage and follow standardized templates for creating client reports, deliverables, repository updates etc. & data followups.

**Requirements**:

- Thorough knowledge of all Give modules (training will be provided).
- Understanding of querying languages: SQL
- Problem solving and troubleshooting on issues faced by the client.
- Knowledge, understanding and appreciation of development sector - NGO space. Domain skills are an advantage.
- Monitoring & evaluation skills for assessing data quality
- Basic Excel - VLOOKUP, pivots and similar data analysis functions, Word, and PowerPoint skills.
- Analytical Thinking to evaluate project data and prepare reports.

**Benefits**:

- Work with a performance-oriented team driven by ownership, open to experiments, and passionate about creating impact.
- Young and Vibrant team that is passionate about doing ‘Good’

  • IT Support Associate

    3 days ago

    Bengaluru, Karnataka, India Amazon.com Full time

    DESCRIPTION At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are...

  • IT Support Associate

    2 days ago

    Bengaluru, Karnataka, India ADCI - Karnataka - A66 Full time

    **DESCRIPTION**: At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and...

  • IT Support Associate

    3 hours ago

    Bengaluru, Karnataka, India Amazon.com Full time

    DESCRIPTION At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are...

  • IT Support Associate

    3 hours ago

    Bengaluru, Karnataka, India ADCI - Karnataka Full time

    **DESCRIPTION**: At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and...

  • Customer Support Associate

    3 hours ago

    Bengaluru, Karnataka, India Hyrmus Full time

    **Job Title**: Customer Support Associate (International Voice Process) **Walk-In Drive Details**: - **Location**: Brookfield - **Process**: Sky Q and Economist (Telstra) - **Shift**: Rotational Shifts - **Cab Facility**: 1-way cab provided **Job Overview**: We are hiring for **Customer Support Associate** roles in the international voice process. Your...

  • Customer Support Associate

    2 days ago

    Bengaluru, Karnataka, India Future Role Full time

    Customer Support Associate - Voice Salary - 15000 - 25000 / month Qualification - 12th/Graduate/MBA (Fresher or Experienced) English fluency is must. **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Work Location: In person

  • Customer Support Associate

    3 days ago

    Bengaluru, Karnataka, India Jobeefie pvt Ltd Full time

    Urgent Hiring ! Job title : Customer Support Associate Location :Banglore Qualification :10+2 or above **Salary**: experience 20k, fresher 18K Required:Communication skills Languages :English ,Hindi +2 Regional Languages **Benefits**: - Health insurance - Paid time off - Provident Fund Schedule: - Day shift **Language**: - English (required) -...

  • Seller Support Associate

    4 days ago

    Karnataka, India ADCI - BLR 14 SEZ Full time

    Education: Bachelor Degree in any discipline with 0-4 years of experience. - Excellent written and verbal communication in English. - Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement. - Weekly Off: Rotational two - consecutive day off (it is a 5-day working week with 2...

  • Operations Support Associate

    1 day ago

    Bengaluru, Karnataka, India ISDC Project Full time

    **Roles & Responsibilities - Operations Support Associate** - Coordinate with different professional bodies. - Coordinate fee collection and registration. - Coordinating for Materials. - Handle student queries and concerns. - Coordinate with partners for documentation. - Maintain database as per requirement. - Sourcing Accreditation documentation. -...

  • Client Support Associate

    1 day ago

    Bengaluru, Karnataka, India Graebel Companies Inc. Full time

    Graebel is looking for a Relocation Operations Manager responsible for providing operational support and guidance to ensure that the relocation team has all of the necessary tools to provide superior customer service to our clients and their transferees. Develops and maintains effective working relationships with corporate client contacts,...