It Support Associate
2 days ago
DESCRIPTION At Amazon we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online We hire the world s brightest minds offering them an environment in which they can relentlessly improve the experience for customers Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment Every day we solve complex technical and business problems with ingenuity and simplicity We re making history and the good news is we ve only just begun Amazon one of the top 100 companies in the United States has an immediate opening for an IT Support Associate IT Service Desk SD is the centralized IT support organization within OTS Global IT Delivery located across America Europe Prague India The team utilizes an omni-channel contact center to provide efficient streamline 24x7 IT support to Worldwide WW Operations Ops associates and internal external support for Amazon Lockers Overall SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon s ability to serve its customers on time Responsibilities include but are not limited to 1 Effective Communication Skills Demonstrating proficiency in clear and concise communication This role needs interaction with Amazon Internal customers it includes APAC EMEA AMER Operation IT team Customer support 2 Adherence to standard operating procedures SOPs is fundamental to maintaining consistency and efficiency in daily operations 3 Basic Knowledge on IT Troubleshooting on end user devices Competence in resolving issues on various client devices including desktops laptops printers and scanners 4 Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux 5 This position requires a flexible work schedule involving rotational shifts Providing real-time customer experience by working in 24 7 operating environment 6 Adherence to OTS Service Desk Goals Meeting targets for Response and Resolution SLA CSAT and effectively managing incidents 7 This role will be working from Bangalore BLR18 Corporate office BASIC QUALIFICATIONS Bachelor s degree Minimum of 1 year of work experience Good communication skills PREFERRED QUALIFICATIONS Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools Basic Understanding and troubleshooting skills on Network Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner
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Customer Support Associate
1 week ago
Electronics City, Bengaluru, Karnataka, India MoSahay Associate Full time### We are hiring **Customer Support Associates** for a **Bengali voice process** at our Electronic City, Bangalore location. If you are passionate about helping people and have excellent communication skills in both **Bengali and English**, we want to hear from you! ### **Key Responsibilities**: - Handle inbound and outbound customer calls in...
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Customer Support Associate
5 days ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeA Bengali voice process job typically involves handling customer interactions, primarily through phone calls, in the Bengali language. Responsibilities include providing customer support, resolving issues, and ensuring customer satisfaction. Fluency in Bengali (both spoken and written) is a core requirement, along with strong communication and...
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Customer Support Associate
1 week ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeA customer support executive helps customers with their questions or problems, and ensures they have a positive experience.Responsibilities - Answer questions about products or services - Help troubleshoot issues - Process returns - Handle customer complaints - Provide solutions and alternatives - Follow up to ensure resolution - Record customer...
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Customer Support Associate
1 week ago
Bengaluru, Karnataka, India Child Support Foundation Full time1. **Job Title: International Customer support** 2. Quantification - PUC and Graduate (Bangalore University) 3. Pay Grade: 18K -32K take home 4. Shift Timing: Rotation shift 5. Free Transportation within 20Km 6. Language: Excellent English + Any Regional languages 7. Working days: 5 Days working 2 rotational week off. 8. Benefits: Cab for within 20 Km 9. 3...
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Customer Support Associate
1 week ago
bangalore, India Skill Veda Full timeJob Description: Job Role: Customer Support Associate Shifts: 6 Days a week and rotational shifts with night shift Compensation: ₹4.5LPA – ₹5.5LPA (Depends on experience) (Compensation includes PF and PGDM monthly fees of ₹6,666) Eligibility Criteria: This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken...
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Customer Service Associate
1 week ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeJob Role: - Customer support associate Required skills and qualifications: - Strong written and verbal communication skills with neutral Indian Accent. - Ability to communicate calmly and diplomatically with patients & co-workers. - Keen attention to detail, especially involving checking patient details and update the proper information in relevant...
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IT Support Associate
1 week ago
Bengaluru, Karnataka, India Amazon.com Full timeDESCRIPTION At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are...
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Associate Scrum And Program Support
4 weeks ago
Bangalore, Karnataka, India Unisys Full timeWhat success looks like in this role Position Summary We are seeking a motivated and detail-oriented individual to join our team as an Associate Scrum Program Support This hybrid role supports Agile delivery teams and the Program Management Office PMO helping drive team performance coordination and operational excellence The ideal candidate is...
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It Support Associate
4 weeks ago
Bangalore, Karnataka, India Amazon Full timeDESCRIPTIONAt Amazon we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online We hire the world s brightest minds offering them an environment in which they can relentlessly improve the experience for customers Innovation and creativity are built into the DNA of the company and are...
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IT Support Associate
6 days ago
Bengaluru, Karnataka, India ADCI - Karnataka - A66 Full timeBachelor’s degree/Diploma - 6 months to 18 months of work experience. - Good communication skills At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience...
