Voice Process Executive

2 days ago

Aundh Pune Maharashtra, India Stuba.com Full time

**JOB SUMMARY**

The aim is to provide clients with timely updates and satisfactory resolutions.

**REQUIRED AND DESIRED EXPERIENCE**
- Strong verbal communication skills, with the ability to engage effectively with hotels and suppliers.
- Flexibility to work in shifts and adapt to varying schedules.
- Age limit: Up to 30 years old.

**KEY TASKS AND RESPONSIBILITIES**

Handle all client requests related to reconfirmations and special requests, ensuring that clients are promptly updated and their inquiries resolved in a timely manner.
- **Hotel Booking Reconfirmations**:

- Provide regular updates to clients regarding the status of their requests.
- Advise clients on the required hotel confirmation number and ensure accurate input of this information into the Stuba system for proper tracking and record-keeping.
- **Special Requests**:

- Ensure all special requests are addressed and communicated to the relevant hotel or supplier.
- Keep clients informed about the status of their special requests and ensure satisfactory closure of cases.

**PLACE OF WORK AND WORKING HOURS**

Pune - DS - 10 am to 7pm/ AS - 3:30 pm to 11:30 pm // LS - 7pm to 3am (Weekdays and weekend working -As per the roster).

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Internet reimbursement
- Work from home

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Shift allowance

**Experience**:

- International voice process: 1 year (required)

**Language**:

- English (required)

Work Location: In person

  • International Voice Process Executive

    1 week ago

    Aundh, Pune, Maharashtra, India idealrew Group Full time ₹ 3,60,000 - ₹ 4,20,000 per year

    Title :- International Voice Process Executive - US ShiftExperience :- Minimum 2 Year in International Calling ProcessLocation :- Aundh, Pune MaharashtraJob Description :-An International Voice Process Executive for the US shift is responsible for handling customer calls from the United States during night shifts to provide support, resolve issues, and...

  • International Voice Process Executive

    2 weeks ago

    Pune, Maharashtra, India Smart Lion Private Limited Full time

    **Job Opportunity - International Voice Process Executive** **Location**: Pune (Hybrid) **Greetings from Smart Lion!** We are urgently hiring **International Voice Process Executives** for one of our esteemed clients in Pune. **Position Overview**: We’re looking for motivated and articulate **Technical Support Executives** with a **background in...

  • Voice Process Executive

    2 weeks ago

    Pune, Maharashtra, India Triedge Solutions Full time

    **Position**: Voice Process Executive **JOB DESCRIPTION**: We at Turnaround Global are growing fast and steady and are still looking out for best and brightest minds in the open talent pool, after reviewing your profile on the Job portal, we understand that your skillsets & experience matches to our current requirements. Job Title: Process Executive Job...

  • Hiring for Voice Process

    1 week ago

    Pune, Maharashtra, India Blue venture consultancy services Full time

    **Job Title**: Customer Support Executive - International Voice Process **Location**: pune **Shift**: U.S Shift Join our international voice process team to handle global customer inquiries via phone. Provide excellent support, resolve issues, and ensure customer satisfaction. **Requirements**: - Excellent English communication skills - 12th...

  • Voice Process

    2 weeks ago

    Pune, Maharashtra, India Fexle Services Pvt Ltd Full time

    We are hiring Voice Process Executives to handle customer interactions over the phone. This role involves answering queries, resolving issues, and providing excellent customer support in a timely and professional manner. Key Responsibilities: Manage inbound/outbound calls efficiently Address customer inquiries and provide accurate information Resolve...

  • Voice Process

    2 weeks ago

    Pune, Maharashtra, India 157 Industries Private Limited Full time

    Process: - Voice Process Undergrad/grad with 6 months international bpo voice exp Salary max 30k Rotational Shift Rotational off Work location: Hinjewadi Contact:8010478165 Excellent communication skills required **Salary**: Up to ₹30,000.00 per month Schedule: - Weekend availability **Experience**: - total work: 1 year (preferred) Work...

  • Voice Process

    1 week ago

    Hinjewadi, Pune, Maharashtra, India Remote learning edutech solution pvt ltd Full time

    **Full job description** **Openings for US Voice Process** **International Voice Process - Unlimited Incentives** **Position Title - Customer Service Executive** **Location - Hinjewadi, Pune ( work from office)** ** English verbal and written skills mandatory ** **Profile Summary**: As a Customer Service Executive (CSE), you will be responsible to...

  • Inbound Voice Process

    1 week ago

    Mumbai, Maharashtra, India ARS Process Solutions & Consultant Full time

    **Handling calls**: Handle inbound calls from customers in different countries and time zones - **Resolving issues**: Resolve customer queries, complaints, and grievances - **Managing expectations**: Manage customer expectations - **Documenting interactions**: Maintain accurate records of customer interactions using CRM software - **Providing information**:...

  • Voice Process

    2 days ago

    Pune, Maharashtra, India Genesis HR Services Full time

    **WE ARE HIRING FOR UG FRESHERS AND FOR EXP** **INTERESTED CANDIDATES SHARE ME YOUR UPDATED RESUME IN THIS NUMBER 9636295317 (HR KANAK)** - **WE NEED VERY EXCELLENT COMMUNICATION **_ **International Voice Process*** **Fresher-** Up to 3 LPA **Min. 6 Months Exp in International Voice process** - Up to 3.5 LPA **Min. 1 Year Exp in International Voice...

  • Voice/Non-Voice International Process Executive

    2 weeks ago

    Pune, Maharashtra, India Spes Manning Solutions LLP Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Voice/Non-Voice International Process Executive (Mortgage) Job DescriptionProcess: US Mortgage Voice / Non-VoiceExperience: 1 year in mortgage or voice processLocation: Pune, Kharadi & MagarpattaComplete Night ShiftBoth Side Cab ProvidedFixed Saturday & Sunday OffKey ResponsibilitiesHandle inbound/outbound voice calls related to US mortgage (home loan)...