Customer Relationship Executive

9 hours ago

Cannanore, India Aspire jazp Technologies Full time

As a Customer Relationship Executive, you will play a crucial role in ensuring customer satisfaction and loyalty by providing exceptional support and assistance. Your primary responsibility will be to address customer inquiries, resolve issues, and deliver a positive customer experience
- Respond to inbound tickets and queries of customers.
- Build lasting relationships with customers, and other team members based on trust and reliability.
- Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
- Thrive department productivity and quality standards.
- Establishing new, and maintaining existing, relationships with customers.
- Strive for first call resolution and take true ownership of customer needs and issues.
- Communicate and follow instructions for one call customer resolution.
- Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns

**Experience: 0-1 year**

**Freshers can also apply**

**Requirements**:

- Good communication in Hindi & English
- Willing to do both day & night shift

**Job Types**: Full-time, Fresher

**Salary**: ₹13,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Night shift
- Rotational shift

**Language**:

- English (preferred)
- Hindi (preferred)

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