E-commerce Executive

2 weeks ago

Egmore Chennai Tamil Nadu, India Maruthi Plastics & Packaging Chennai Pvt Ltd. Full time

Marketplace Executive

Location: Chennai

Contact: 9840407974

Job Summary:

- Creating, updating, and optimizing product listings on various online marketplaces to ensure they are accurate, attractive, and compliant with platform guidelines.
- Generating compelling product descriptions, titles, and images that drive customer engagement and sales.
- Monitoring inventory levels, ensuring product availability, and managing stock levels to prevent overselling or stockouts.
- Developing and implementing pricing strategies that maximize sales while maintaining profitability, including monitoring competitors’ prices and adjusting pricing accordingly.
- Analyzing marketplace performance metrics such as sales, traffic, conversion rates, and customer reviews to identify trends, opportunities, and areas for improvement.
- Responding to customer inquiries, resolving issues, and ensuring a positive customer experience to drive satisfaction and loyalty.
- Planning and executing promotional campaigns, discounts, and marketing initiatives to drive traffic and sales on the marketplace platform.
- Ensuring compliance with marketplace policies, terms of service, and legal requirements to maintain a good standing and avoid penalties or account suspension.
- Building and maintaining relationships with marketplace account managers, suppliers, and other stakeholders to optimize performance and resolve issues effectively.
- Conducting market research to stay informed about industry trends, competitor activities, and customer preferences to inform strategic decisions and actions.

Overall, the Marketplace Executive will play a multifaceted role in driving sales, optimizing performance, and delivering a positive customer experience within online marketplaces.

Experience: 2-4 years

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- E-commerce: 2 years (required)

Work Location: In person

Application Deadline: 09/11/2024

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