Operations Executive

3 days ago

Andheri Mumbai Maharashtra, India Efficient Insurance Brokers Pvt Ltd Full time

**Job Title: Operations Executive - Non-Motor Insurance**

**Department**: Operations
**Location**: Andheri
**Reporting to**: Operations Manager / Team Lead

**Job Summary**:
We are looking for a proactive and detail-oriented Operations Executive to manage backend operations for Non-Motor insurance. The role will include claims coordination, policy issuance, negotiation with insurers for quotes, and overall process efficiency in lines such as fire, marine, engineering, and liability insurance.

**1. Quote Management & Negotiation**
- Coordinate with insurers to obtain competitive quotes for Fire, Marine, Engineering, Liability, and other non-motor products
- Analyze and negotiate policy terms and premiums with insurers
- Maintain quote logs and ensure timely submission of quotes to sales or clients

**2. Policy Issuance & Endorsements**
- Ensure end-to-end processing of policy issuance and endorsements within agreed TATs
- Verify all proposal forms, declarations, schedules, and risk details before submission to the insurer
- Follow up with insurers to ensure accurate and timely policy issuance
- Coordinate for mid-term endorsements, cancellations, and renewals

**3. Documentation & Compliance**
- Maintain proper documentation for each transaction, including proposal forms, premium payments, invoices, and endorsements
- Ensure adherence to IRDAI norms and internal audit/compliance protocols
- Coordinate with internal teams for data accuracy and documentation completeness

**4. MIS & Reporting**
- Create and update daily/weekly trackers for:

- Policies issued
- Endorsements processed
- Renewal status
- Quote pipelines
- Generate periodic reports for internal stakeholders and management review

**5. Internal & External Coordination**
- Work closely with the sales, underwriting, and insurer teams to resolve operational queries
- Provide backend support for proposal submissions, quote requests, and policy issuance
- Communicate policy-related updates and pending requirements with internal and external stakeholders

**Key Skills Required**:

- Strong understanding of Non-Motor products like Fire, Marine, Liability, Engineering, etc.
- Proficiency in insurance policy issuance and endorsement workflows
- Excellent coordination and documentation skills
- Proficiency in MS Excel and insurance operating systems
- Good written and verbal communication

**Qualifications & Experience**:

- Graduate in any discipline (Commerce/Insurance background preferred)
- III Certification (Licentiate/Associate) is an added advantage
- 1-3 years of experience in Non-Motor insurance operations

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person

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