
Customer Relationship Officer
2 days ago
ICICI Lombard is hiring **Customer Relationship Executives - Digital Sales** to join our high-energy Contact Centre team in Mumbai. The role involves handling customer queries, driving digital insurance sales, and ensuring excellent customer engagement through voice interactions.
**Key Responsibilities**
- Engage with potential customers over calls to explain **insurance products and services**.
- Drive **digital sales** by converting leads into successful policy issuance.
- Achieve daily, weekly, and monthly sales targets.
- Ensure superior **customer experience** by answering queries clearly.
- Demonstrate strong knowledge of **sales skills and customer relationship management**.
- Participate in **mock calls** and operational training for sales performance.
**Qualifications & Skills Required**
- **Education**: Graduate (Full-time/Part-time).
- **Experience**: 0-2+ years (Freshers welcome).
- Excellent communication in **English & Hindi**.
- Sales-oriented mindset with **persuasive communication skills**.
- Knowledge of **customer service and quality parameters**.
- Ability to confidently explain “What skills are required for sales” during interview.
**Work Environment**
- **Working Days**: 5 days a week.
- **Week Off**: 2 days (rotational).
- **Shift Timings**: Fixed shift, 9:30 AM - 7:00 PM.
- **Process**: Voice-only (No transport provided).
**Salary & Benefits**
- **Fresher CTC**: ₹1.75 LPA (Approx. ₹12,500 in-hand/month).
- **Experienced CTC (0-2+ years)**: Up to ₹2.50 LPA (Approx. ₹18,000 in-hand/month).
- **Unlimited incentives** for E-Channel (Digital Sales).
- Career growth in one of India’s leading **insurance companies**.
Pay: ₹12,000.00 - ₹20,000.00 per month
-
Customer Relationship Officer
2 weeks ago
Mumbai, Maharashtra, India Fluidscapes Consultants Full timeMumbai**2** Position**3** ExperienceCustomer Relationship Officer **Job Description**: - Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase...
-
Customer Relationship Manager
6 days ago
Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRoles and ResponsibilitiesHandle customer queries and concerns in a timely and professional manner, resolving issues promptly.Manage customer relationships through effective communication, ensuring high levels of satisfaction and retention.Develop strong understanding of customers' needs and preferences to provide personalized solutions.Collaborate with...
-
Customer Relationship Officer
2 weeks ago
Mumbai, Maharashtra, India Illusion Dental Laboratory Pvt. Ltd. Full time**Position**: Customer Relationship Officer - **Shop Name**: OOM Jewelers - **Location**: Borivali Branch - **Work Timing**: 10:30 AM to 9:00 PM - **Working Days**: 6 days a week - **Holiday**: Between Monday to Thursday **Salary** - ₹15,000 to ₹30,000 - **Language**: Gujarati proficiency is compulsory **Skills & Experience** - Minimum **1 year** of...
-
Customer Relationship Associate
3 days ago
Vashi, Navi Mumbai, Maharashtra, India Nap Chief Full time**Company Name** - Nap Chief **Website** - **Address**: - Vashi, Navi Mumbai Type: Full-Time **POSITION - Customer Relationship Associate** Nap Chief s looking for a **Customer Relationship Associate** to join our dynamic team. As a part of our growing Direct-to-Consumer (D2C) initiative, you will be responsible for ensuring smooth and meaningful...
-
Customer Relationship Associate
3 days ago
Vashi, Navi Mumbai, Maharashtra, India Nap Chief Full time**Company Name** - Nap Chief **Website** - **Address**: - Vashi, Navi Mumbai Type: Full-Time **POSITION - Customer Relationship Associate** Nap Chief s looking for a **Customer Relationship Associate** to join our dynamic team. As a part of our growing Direct-to-Consumer (D2C) initiative, you will be responsible for ensuring smooth and meaningful...
-
Customer Relationship Executive
2 weeks ago
Vashi, Navi Mumbai, Maharashtra, India HireHut Full timeWe’re Hiring! Customer Relationship Executive - Voice Process Company: ICICI Lombard Location: Vashi, Navi Mumbai **Salary**: Fresher: ₹14,500 per month Experienced: ₹20,000 per month Job Role: Handle inbound and outbound calls Build and maintain customer relationships Provide assistance and resolve queries efficiently **Requirements**: Excellent...
-
Customer Relationship Executive
2 weeks ago
Vashi, Navi Mumbai, Maharashtra, India Brisk Mind Pvt. Ltd. Full timeDesignation - Customer Relationship Executive(E-Channel) Process - Voice Only Rotational Shift - 9am - 8:30pm Days - 5 days in a week - Good communication in English & Hindi - Understanding about call center and thought process should be clear for working with company Answarable for: - Why want to join Call center? - What is Customer Service, What are...
-
Customer Relationship Executive
2 days ago
Vashi, Navi Mumbai, Maharashtra, India TECHNOBOTS INFOTECH PRIVATE LIMITED Full time ₹ 1,75,000 - ₹ 25,00,000 per yearICICI Lombard is hiring Customer Relationship Executives – Digital Sales to join our high-energy Contact Centre team in Mumbai. The role involves handling customer queries, driving digital insurance sales, and ensuring excellent customer engagement through voice interactions.Key ResponsibilitiesEngage with potential customers over calls to explain...
-
Customer Relationship Executive
2 weeks ago
Vashi, Navi Mumbai, Maharashtra, India 5M CORPBIZ Full time**Key Responsibilities**: **-Customer Relationship Executive (E-Channel Sales)** - Provide exceptional sales and service support through digital platforms. - Upsell and cross-sell products to customers as per business requirements. - Ensure timely follow-ups and maintenance of client records. - Meet sales targets and contribute to business...
-
Client Relationship Officer
1 week ago
Navi Mumbai, Maharashtra, India FOREHEDGE MARKETING Full timeJob Title: Client Relationship Officer (UK Process) Job Location: Turbhe MIDC Job Summary: We are seeking an energetic and motivated Telemarketing/Telesales Executive to join our team for the UK process. In this role, you will be responsible for contacting potential customers via phone, introducing our products/services, and generating. You will play a...