Servicenow Tester

We are looking for aServiceNow Tester to identify, design and deliver medium or larger architectures, strategies and specificsolutions through the ServiceNow platform. The role holder will Responsible for developing and executing formal test plans to ensure the timely delivery of high quality andfrequently complex technology projects. Works as part of a larger p roject team with both the business partners and technology teams to ensure that testplans include both functional and non functional requirements. Document all test results and where defects are discovered they will assist in their resolution with the te chnologyteams and business partners. Design and develop the test approach, test plan and test schedule to effectively validate technology projects onboth functional requirements and technical specifications. Write test cases/scripts, create test data and document expected test results. Des ign processes for test case automation and test execution. Review system specifications and documentation at appropriate points in the Solution Delivery Life Cycle (SDLC).Define, track and publish quality assurance metrics related to each project. Effec tively manage and execute the testing process to validate that all functional and non functional requirementsare met. Maintain records of all test results using the designated tool set. Provide consistent and timely test execution status reporting to th e project team and business partners. Reviewsystem and functional documentation as part of the testing process and make suggestions for changes orimprovements where required. Actively participate in project phase end review sessions. Manage and actively participate in the test defect resolution process; including producing comprehensive defectdescriptions, identify the cause, scope, risks and impact of a problem and facilitating defect reviews. Provide feedback to technology teams and business partners on design and usability improvements. Validate all product fixes and escalate issues that may affect the schedule, budget or quality of the product ortesting process. Verify compliance of test processes on all projects. Translate business partner needs in to functionally sound test plans. Analyze and understand industry testing and compliance requirements in addition to specific business partnerrequests and needs. Participate in business requirements discussions, design sessions and functional specif ication reviews with thetechnology teams and business partners. Ensure that test plans adequately test the functionality, interfaces, performance, and data integrity of the project. Maintain an up to date knowledge of current quality assurance principle s, testing tools, processes, quality controlmethodologies and other technology advances. Assist in developing, improving and documenting the testing procedures. Ensure that the appropriate testing methodologies are applied on all assigned projects. Demo nstrate an expert knowledge level of and be a vocal champion for the use of quality assurance principles,advanced testing tools, processes, quality control methodologies and other technology advances. Develop, continually improve and document the Ameripr ise testing standards and procedures. Ensure that the appropriate testing methodologies are applied on all assigned projects. Incorporate industry standard quality assurance testing standards and tools into the Ameriprise testing processes.ServiceNow TesterServiceNow TesterPage 2 of 3 www.fujitsu.com/global/microsite/servicenow/ Provide testProvide testing expertise and coach/mentor the testing team around best practices in quality assurance ing expertise and coach/mentor the testing team around best practices in quality assurance methodologies, practices and techniques (this includes more junior Quality Assurance Analysts as well as the methodologies, practices and techniques (this includes more junior Quality Assurance Analysts as well as the broader technology project teams). broader technology project teams).Key Performance Indicators: Defining and documenting test cases based on requirements Upgrading existing test cases to system changes, defining regression test cases. Define UAT test ca ses, validation of issues during UAT. Preparation of test execution plan and test execution reporting. Ability to recognize potential and actual issues, need and opportunities for improvement in the implementation. Ability to find defects and keep track o f them with using defect management tool. Close collaboration with Business Analysts, Solution architects and Developers on requirements and associatedfunctionality. Exposure to SDLC (Software Development Life Cycle), Agile methodology, Testing Concepts ( Black Box testing,System Testing, Acceptance Testing, Regression testing, Stress testing, Performance testing, etc.) Should be able to do Test Case Design, Test Planning and Test Strategies independently Should have exposure to collect various test metric s an