Customer Care
3 days ago
Designation : Customer Care ( Female)
Females with good English Language.
Salary 12-15k
Location : Edappally
Responsibilities:
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
**Salary**: ₹12,000.00 - ₹15,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Ability to Relocate:
- Kochi, Kerala: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91
9072771003
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