Customer Care Executive

3 days ago

Kochi, India Parvath Infosource Full time

**JOB DESCRIPTION**

**Job Title**: Customer Care Executive

**Company**:Parvath Infosource PVT LTD

**Location**: Kochi

**Address**: Providence Road Fatima Plaza,

Ernakulam, Kerala 682018

**Contact No**: 8891334856

**Job Type**: Full-Time

**Salary**: 10,000 to 12,000

**Work from Home**: Not available

**Gender**: Females Only

**Education**: Plus two or above

**Experience**: Fresher or Experienced

We are seeking a reliable customer care executive to join our team. As a customer care executive, you will be responsible for making outbound calls and inbound calls.

**Responsibilities**:

- Knowing all the details of the product or service offerings.
- Regularly updating and obtaining the lists of individual contact details.
- Meet and exceed sales target set by the organization.
- Stay updated with market trends to better serve customers.
- Identify customer needs and provide solutions through the company’s products and services
- Build and maintain positive relationships with future prospects.
- Bringing clarification to the progress and performance-related expectations by conducting regular meetings.
- Conducting each function with the utmost respect, regardless of the behavior of the other.
- Keep record of every customer interaction and sales activities.

**Requirements**:

- Excellent communication and interpersonal skills.
- Ability to work well under pressure and meet targets.
- Strong attention to detail and the ability to maintain accurate customer records.
- Ability to work independently as well as in a team environment.
- Familiarity with computer is a plus.

If you meet the requirements for this position and are interested in joining our team, please submit your resume and a cover letter. We look forward to hearing from you

**Job Types**: Full-time, Fresher

**Salary**: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- English (required)

**Speak with the employer**
+91 8891334856

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