Front Desk Executive/receptionist

1 day ago

Jhotwara Jaipur Rajasthan, India Vedalex World Class Product Pvt Ltd Full time

**Job Summary**:
The Hospital Receptionist is the first point of contact for patients, visitors, and medical staff. This role is responsible for managing front-desk operations, including patient registration, appointment scheduling, and directing inquiries in a professional, courteous, and efficient manner. The receptionist plays a critical role in ensuring a smooth workflow and positive patient experience.

**Key Responsibilities**:

- Greet and assist patients, visitors, and staff in a courteous and professional manner.
- Answer and direct phone calls, take messages, and respond to inquiries.
- Schedule and confirm appointments using hospital scheduling systems.
- Register new patients and update existing records accurately in the hospital management system (HMS).
- Verify insurance details and collect co-pays or payments, if required.
- Maintain confidentiality and security of patient information (compliance, where applicable).
- Coordinate with doctors, nurses, and administrative staff to ensure smooth operations.
- Handle administrative tasks such as filing, photocopying, scanning, and mail distribution.
- Monitor waiting areas to ensure they remain clean and welcoming.
- Assist with emergency situations following hospital protocols.

**Qualifications & Requirements**:

- High School Diploma or equivalent (Bachelor's degree preferred).
- Previous experience in a receptionist or front-desk role, preferably in a healthcare setting.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Proficiency in MS Office and hospital software (e.g., HMS, EHR systems).
- Ability to multitask and remain calm in a fast-paced environment.

**Salary Criteria: Upto 20k**

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

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