Customer Service Executive

7 days ago

Mumbai, India Perstorp Group Full time

**Customer Service Executive**

**Position Title**:Customer Service Executive

**Department**:Customer Service, Sales & Business Management Group

**Immediate Superior**:Customer Service Manager - Global Documentation Team (Mumbai)**

**Job Type**: Full time/Regular

**Pay Type**: Salary

**Work Location**: Mumbai, India

**Educational Qualification-**
Graduate (inclusive of Engineering graduate) in English medium and PG Diploma in Export / Import or
Supply Chain Management or MBA (Supply Chain or Foreign Trade)
**Experience-**
2-3 years’ experience in independently handling Export / Import / Domestic Order Management with
good knowledge of its documentation in Chemical industry preferably with any European MNC
**Knowledge base-**

**Preparation of all export and import documents**
Conversant with SAP Sales & Distribution module and use of MS Word, Excel, PPT
Conversant with CRM software, preferably Salesforce
Conversant with trade terms like INCOTERMS, Payment terms including Letter of Credit ,Preparation of all export and import documents.
Conversant with domestic dispatches and local tax compliances
Complete import and export procedure including export and import of free samples
Conversant with customs clearance process
Working with shipping lines, courier services and troubleshooting associated issues
Foreign Trade Policy of India and Incentive schemes
Customer complaint handling with analytical approach
Good oral and written communication with flavor in maintaining customer relations
Time management with deciding priorities and speedy actions
Data management with accuracy and data analysis
Inter personal relations and cross functional capabilities
A good team player and go getter with a passion to succeed
Trouble shooting skills and attitude for ready to help
Logical understanding and ability to adapt changes
Ability to work in a MNC with multicultural environment
Drive to learn and grow

  • Client Service Executive

    12 hours ago

    Mumbai, India Executive Hunters Full time

    **(1)Customer Service Executive FRESHERS** - Salary budget - Rs 10000-15000 per month - Location - Mumbai, Mumbai - Working days - 5 - Work from office - yes - Work from home - No. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...

  • Customer Service

    2 days ago

    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Senior Customer Service Executive

    2 days ago

    Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Ltd Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Roles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.Provide accurate information about products/services to customers based on their needs and preferences.Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth.Maintain...

  • Senior Customer Service Executive

    2 weeks ago

    Navi Mumbai, India Insight Customer Call Solutions Ltd Full time

    Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers based on their needs and preferences. Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth. Maintain...

  • Customer Service Executive

    2 weeks ago

    Mumbai, India Seven Consultancy Full time

    Relaying extensive product information to customers. - Closing sales for the company. - Filing customer records, including contact information, purchases and billings. - Conducting surveys and writing reports based on customer feedback on products and services. - Providing customers with clear instructions to resolve issues. - Rerouting customer calls to...

  • Bpo Customer Service Navi Mumbai

    1 week ago

    Navi Mumbai, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 6 Months of experience Required Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are Met **Salary**: ₹20,000.00 - ₹30,000.00 per...

  • Bpo Customer Service Navi Mumbai

    2 days ago

    Navi Mumbai, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 6 Months of experience Required Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are Met **Salary**: ₹25,000.00 - ₹35,000.00 per...

  • Customer Service Assistant

    7 days ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Looking for Immediate joiner. We have openings for multiple Customer service process Must have Minimum 6Month Customer service experience 8Hours a Shift - 1Day off per week Decent/Good Communication is required (English Mandatory) Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Secondary(10th...

  • Customer Service

    2 days ago

    Mumbai, India Ebixcash Global Service Pvt Ltd Full time

    Handle customer complaints, provide appropriate solutions and alternatives within the time limits. Follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. **Job Types**: Full-time, Regular /...

  • Customer Service Executive

    2 days ago

    Mumbai, Maharashtra, India Envision Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionAt Envision Overseas Education Consultants, we specialize in guiding students toward achieving their dreams of studying at top international universities. Our expert team simplifies the complex process of overseas education, ensuring students and their families feel supported at every step. We offer personalized guidance, boast a global...