Field Collection Agent,loc: Andheri East,age

7 days ago

Mumbai Maharashtra, India Adhaan Solution Pvt. Ltd. Full time

**Industry**:Fastest growing financial services companies in India providing Personal & Home Loans, Insurance and Mutual Funds with a digital first approach.

**Age**:30

**Location**: Andheri East

**Two wheeler & All Documents mandatory**

**Responsibilities**:

- Follow-up with customers for recovery of overdue amounts through field visits to customer’s address
- Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal guidelines, in accordance with the SOPs provided by the company
- Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the duty with utmost sincerity, dedication & integrity
- Ensure genuine and timely feedback is filled on App for each case, and update any new customer information on the App
- Ensure that the weekly/monthly collection target is met
- Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner

**Mandatory Skills**:

- Any education background
- 1 - 5 years of experience in collections ,sales or Field operations role.
- Fluent and proficient in communication in the local language
- Take responsibility of effectiveness and timely completion of work
- Understanding of the Loan process and documents as informed in training
- Planning, organizing, and time management skills along with the ability to prioritize tasks/visits

Pay: ₹15,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- field collection: 1 year (preferred)

Work Location: In person

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