Admission Officer
2 weeks ago
Job description
Roles and Responsibilities
- Develop and maintain strategic long-term trusting relationships with high-volume customers. Counsel students and parents directly in person about the courses conducted at Lakshya and help students choose the appropriate courses.
- Communicate company Products and services with students for upcoming courses, admission procedures, course enrolment
- Document and update CRM with daily activities required on Google Forms
- Resolve service problems by clarifying the customer's complaint; determining the cause of the problem
- Responsible for guiding the prospective students and their parents about the learning experiences in Lakshya.
- Update the payments received from Students/parents to the Finance Department.
- Update if any technical issues registered by any students to the concerned department
- Send brochures, bank details to students/parents as per the requirement via WhatsApp or Telegram.
- Have to do outbound calls/Inbound Calls and follow-up calls on a daily basis with prospective students and their parents.
- Updates details of Payments received from customers on the Full Payment form.
**Requirements**:
- Enthusiastic and willing to work relentlessly for achieving and exceeding business targets.
- Have Good Communication Skills in English and Malayalam with Professional mannerism.
- Comfortable working for 6days. (Must be available to work rotational off)
**Job Type**: Regular / Permanent
**Salary**: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Morning shift
Supplemental Pay:
- Performance bonus
**Speak with the employer**
+91-XXXXXXXXXX
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