Hiring Academic Mentor

2 weeks ago


Bengaluru Karnataka, India Hire Hub Hiring Solutions Full time

KEY ACTIVITIES & RESPONSIBILITIES
- To be the first level - point of university contact for the student.
- To act as an interface between the Student and the University departments. To track and communicate students, their academic progress, submission requirement and its status, in accordance with the University session calendar.
- To achieve high student satisfaction by providing a personalized - precise and elaborate reply based on the student query., increase in Active learners, high outbound call connects, reduction in repeat queries/ complaints and meeting quality measures, accuracy & timelines in addressing the student queries
- To create and follow processes and recommend process improvements To identify, escalate priority issues, coordinate with various teams to get the responses, and ensure that the response is provided to the student within the TAT.
- To achieve high re-registration of students to next semester and high program completion rate.
- To provide a precise and concise information through effective communication technique - To adapt and handle changing situations and environments efficiently
- To use effective data points and interpersonal skills to resolve conflict situations
- Refrain students from the last-minute submission of IAs, Project Synopsis and Project report.

Plz WhatsApp Rupal
- 9829295639

Pay: ₹28,000.00 - ₹32,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: In person


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