Business Assistant

2 weeks ago

Ernakulam, India Aptdealz Buyer Hub & e-Trading Pvt. Ltd. Full time

Job Responsibilities:

- Tele-sales and Tele-marketing
- Sales closing through calls / video conferences
- Data keeping (Excel/MS Office)
- Assisting Field Sales Executives

Other responsibilities:

- Provide excellent customer support by addressing and resolving customer issues and concerns.
- Escalate complex issues to the appropriate department for resolution.
- Ensure a positive customer experience throughout the sales process.
- Document all customer interactions accurately and comprehensively.

Qualifications and Skills:

- Proven experience in customer service, tele-calling, or a related role.
- Familiarity with CRM software and telecommunication systems.
- Excellent verbal communication and active listening skills.
- Strong organisational and multitasking abilities.
- Ability to work well in a team and independently.
- Goal-oriented and results-driven mindset.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (required)
- Customer relationship management: 1 year (required)

**Language**:

- Hindi (required)
- Tamil (required)
- English (required)

Ability to Commute:

- Ernakulam, Kerala (required)

Ability to Relocate:

- Ernakulam, Kerala: Relocate before starting work (required)

Work Location: In person

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