Training Executive

Chennai, India
- DOP
- 3122277

**Job Description**:

- Role Profile- Trainer - B2- Role Definition- An individual contributor working with internal and external stakeholders who would consult him/her for finding solutions to various business problems - relate to training, Knowledge Management and Other Training support- Roles and Responsibilities- Plans, designs, develops, delivers and certifies trainers on learning principles, facilitation skills & coaching skills
- Deliver Training (Specification : Excel Training Advance, Power BI, other MS tools)
- Additonal value - Experiance in setting up POwer BI dashboard, Macro and other solutions. (Supported and understand BPO buseinss in F&A)
- Govern and report out overall Training status, performance status and other MIS reports related to trainigs
- Content Management - Create Training content
- Plays the role of Knowlege Manager (Complete governance on Knowldge Management)
- Collaborates with LOBs and cross-functional project teams to identify training needs.
- Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training
- Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design, development and implementation of training programs of a broad organizational scope.
- Plans, designs, develops, delivers and consults on various training projects and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats.
- Recommends and/or implements innovative solutions, modifications and enhancements to training programs.
- Lead and deliver consulting engagements including client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications
- Researches and studies advancements in learning management systems (LMS), educational technologies, and instructional design methods; evaluates effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures.
- Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs; facilitates and encourages the adoption of technical platforms to enhance the delivery of academic and/or instructional content.
- Transition Support - Primary responsible to Govern & report out on KA/KT and accreditation status
- Participate in the governance call to highlight on the Transition progress (KA/KT Status, SOP Status and Accreditation)
- Co-Ordinate with Client/Stake holders on Transition updates
- Certifications and Assessments-
- Education- Graduation- Knowledge- Must Have- Rich Knowldge in Power Platform Developer
- Certifications in Excel and Other MS toosl
Ability to interpret educational needs and develop effective instructional design and media solutions.
- Extensive working knowledge in designing, developing, implementing, and evaluating training plans, curricula, and methodology.
- Comprehensive knowledge of current instructional theories and principles applicable to both online and instructor-led learning programs
- Ability to communicate effectively, both verbally and in writing, and to work effectively with a wide range of constituencies in a diverse community. Advanced analytical, business acumen and critical thinking skills.
- Project management and presentation skills and the ability to resolve complex problems and issues.
- Previous customer facing experience
- Good to have- Proficiency in Power Apps, Sharepoint, Power Bi, Power Automate, Advane excel, VBS Macro(Script), Python, SQL, Captivate, Storyline or similar content designing & authoring tools
- Proficiency in Training analytics to design training solutions
Good to have
- Worked with international and/or domestic accounts for a variety of LoBs - travel, technical support, retail, etc.
- Experience- Must Have
- Domain - Finance and Accounts (Experiance in training Finance and accounts related topics or having experiance in F&A domain)
- Ability to communicate effectively, both verbally and in writing, and to work effectively with a wide range of constituencies in a diverse community. Advanced analytical, business acumen and critical thinking skills.
- Project management and presentation skills and the ability to resolve complex problems and issues.
- Demonstrated ability to train adult learners and novice computer users required.
- Training delivery experience
- Good to have
- Worked with international and/or domestic accounts for a variety of LoBs - travel, technical support, retail, etc.
- Previous customer facing experience
- Behavioral Skills and Attributes- Capacity to work and contribute to a team environment as well as work independently
- Strong organizational skills, ability to work with multiple groups to perform App