Admin, Telecalling

2 days ago

Narayangaon Pune Maharashtra, India eRPMechSoft Technologies Pvt Ltd. Full time

**Admin, Telecalling & Training Support Associate**

**Job Summary**:
We are looking for a proactive **Admin, Telecalling & Training Support Associate** to manage administrative tasks and assist in training new employees. This role requires multitasking skills, excellent communication, and a customer-focused approach to ensure smooth operations.

**Key Responsibilities**:

- Handle inbound and outbound calls for customer inquiries and sales.
- Provide product/service information and resolve customer issues professionally.
- Maintain customer records and update CRM systems.
- Assist in onboarding and training new employees in telecalling and admin tasks.
- Manage daily office operations, including scheduling and documentation.
- Maintain employee records, attendance, and performance tracking.
- Coordinate meetings, calls, and training sessions.
- Support HR and management in administrative tasks.

**Required Skills**:
✔ Strong verbal and written communication skills.
✔ Excellent organizational and multitasking abilities.
✔ Customer service and sales skills.
✔ Basic computer skills (Word, Excel, Power Point).

**Qualifications**:

- **Education**: High school diploma or Bachelor's degree preferred.
- **Experience**: Fresher
- **Languages**: Proficiency in English & local languages is a plus.

**Location** : 3RD Floor, Dharmraj Plaza, Pune-Nashik Highway, Narayangaon, Taluka - Junnar, District - Pune, Maharashtra - 410504.

**Application Process**:
Work Location: In person

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