Associate Clinical Records Assistant

2 days ago

Noida, India LifeWorks Full time

Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

Our Clinical Records Administrator is responsible for the administrative quality of all clinical records completed by LifeWorks counsellor network, invoices, billing logs process, client file requests in the department.

Responsibilities include, but are not limited to:

- Generate and manipulate reports for auditing purpose and daily processes
- Responding to the provider network with all administrative inquiries, acting as “first contact” to LifeWorks
- Educate providers and internal teams on billing processes - timelines, processes, requirements
- Ensuring invoices and other documents are audited for completeness and no required information is missing
- Ensuring confidentiality is maintained in all aspects of workload while dealing with client, providers and/or other internal and external customers
- Completing data entry and data verification any documents received in the department
- Ensuring that provider invoices are complete, and accurate prior to approving them and submitting them to accounting for payment
- Creating cases for billing and reporting purposes from external partners
- Liaison with providers and internal teams to ensure accuracy of invoices
- Generate reports and manipulate data in excel to ensure information is processed correctly for provider payment and prepare customer billing as per the timelines in place
- Overseeing special contracts regarding closure process and quarter audits. Acting as liaison between provider and clinical team
- Other data entry and manual duties as assigned.

Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.

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