
IT Support Executive
5 days ago
**Job description**
**IT Support Executive Responsibilities**:
- Managing and coordinating with team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
- Installing and configuring computer hardware, software, systems, networks, etc
- Monitoring and maintaining computer systems and networks to assure service provide on time to customer
- Responding in a timely manner to service issues and requests of customer
- Providing technical support across the company (this may be in person or over the phone)
- Repairing and replacing equipment as necessary
- Testing new technology
**IT Support Executive Requirements**:
- A bachelor’s degree in Administration or related field.
- A minimum of 3 years' experience.
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable
**Job Types**: Full-time, Permanent
Pay: From ₹12,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Shift:
- Day shift
**Experience**:
- total work: 3 years (preferred)
Work Location: In person
-
IT Support Executive
4 days ago
Dehradun, Uttarakhand, India Cynoteck Technology Solutions Full timeCynoteck is currently seeking an experienced **IT Support Executive** that has the relevant experience, knowledge and skillset. The resource(s) would be responding to requests coming into our service desk or to tasks assigned to them in the same service desk by the service desk supervisor. **Location**: Dehradun Uttarakhand (On-Site) **Requirement**:...
-
Customer Support Executive
5 days ago
Dehradun, Uttarakhand, India Sunfox technologies Full time**About the Role**: We are seeking a detail-oriented and empathetic **Customer Support Executive** with a background in **medical or healthcare sciences** to join our growing team. In this role, you will be the first point of contact for patients, clients, and partners—helping resolve queries, offering product guidance, and ensuring a seamless service...
-
Hosting Support Executive
1 week ago
Dehradun, Uttarakhand, India Rankmantra Full timeQualifications: - B.Tech /M.Tech in Computer Science, IT, or related field. - 6 months to 1 year of experience in hosting/domain support. - Knowledge of DNS, cPanel, WHM, and server management. - Strong communication and problem-solving skills. **Responsibilities**: - Provide support for domain hosting services. - Assist with domain setup, DNS...
-
Cse (Customer Support Executive)
5 days ago
Dehradun, Uttarakhand, India EI KITCHEN'S PRIVATE LIMITED Full time**About the role**: **Responsibilities**: - Identify customer needs and help customers use specific features. - Analyze and report any malfunctions. - Update our internal database with information about issues and customer escalations. - Follow up with customers to ensure their escalations are resolved - Gather customer feedback. **Requirements**: -...
-
Customer Support Representative
7 days ago
Dehradun, Uttarakhand, India Anitej Services Pvt. Ltd. (GTS Cabs) Full time**We are urgently hiring Customer Care Executive who will be responsible to answer incoming calls from customers for various reasons like take bookings, answer inquiries, resolve complaints and provide information.** **At the same time to handle driver incoming calls for various reasons like confirm booking, answer inquiries, resolve complaints and provide...
-
Customer Support Representative(Only Males)
5 days ago
Dehradun, Uttarakhand, India Anitej Services Pvt. Ltd. Full timeTour & Travel based Company where the Customer Care Executive will be involved in Entire customer support over the calls including Handle Customer Queries, Take Bookings, Assist throughout the journey from pick up to drop, Take Feedback calls and close the Bills, etc. At the same time will handle all the Driver-related issues and assist them to assign...
-
Email Support Executive
6 days ago
Dehradun, Uttarakhand, India Rishikesh Yogkulam Full time**Responsibilities**: **Requirements**: - Creative mindset with the ability to think outside the box and drive innovative marketing campaigns. - Strong analytical skills to interpret data and provide actionable insights. - Proficiency in both written and spoken English is a fundamental requirement for this role. - Excellent written communication skills. -...
-
Customer Support Representative(Males)
4 days ago
Dehradun, Uttarakhand, India Anitej Services Pvt. Ltd. (GTS Cabs) Full time**We are urgently hiring Customer Care Executive who will be responsible to answer incoming calls from customers for various reasons like take bookings, answer inquiries, resolve complaints and provide information.** **At the same time to handle driver incoming calls for various reasons like confirm booking, answer inquiries, resolve complaints and provide...
-
Customer Service Executive
3 days ago
Dehradun, Uttarakhand, India Marwah Marketing Full time**Customer Service Executive Job Brief** **Customer Service Executive Responsibilities** - Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Planning how to train customer support professionals. - Standardizing the customer service delivery of an...
-
Customer Support Service
7 days ago
Dehradun City, Dehradun, Uttarakhand, India FirstCry.com Full timeHello FirstCry is hiring!!! We are hiring for customer support Executive. Inbound Process, Domestics Process. Freshers are welcomed Required good English communication skills. - **CTC**: ₹18,200 per month (post 45 Days Training) - **Loyalty Bonus**: - **Attendance Bonus** **Job Types**: Full-time, Permanent, Fresher Pay: ₹13,600.00 - ₹14,500.00...