
Outbound Caller
2 weeks ago
**Position**: Voice Process Executive - Insurance Claims Process
**Location**: Chennai (Nehru Park)
**Department**: Insurance Claims / Customer Support
**Employment Type**: Full‑time, In‑office (Day shift: 9:30 am-6:30 pm)
**Experience**: Freshers / up to 2 years
**Language Required**: Fluent Tamil (English proficiency a plus)
**About Us**:
Shrinithi Insurance Broking Private Limited. Reputed Insurance Broking company in Chennai
**Roles & Responsibilities**:
- Handle inbound/outbound calls related to insurance claims.
- Guide customers through claims submission and follow-up.
- Verify and update claim data accurately in internal systems.
- Resolve issues or escalate as per process guidelines.
- Ensure customer satisfaction and process compliance.
**Requirements**:
- 10th/12th pass or any graduate.
- Excellent spoken Tamil; basic or good English preferred.
- Strong communication, interpersonal, and persuasion skills.
- Prior experience in insurance, claims, loan or credit card servicing is a plus.
**Compensation**:
- Fixed salary ₹12,000-₹18,000 per month.
- Incentives/performance bonus up to ₹4,000-₹6,000 per month.
- PF & ESI coverage, training, and career path support.
**Shift/Timings**:
- Day shift (e.g. 9:30 am to 6:30 pm), 6 days/week.
**Contact HR** : 8122207679, 9092717196
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Yearly bonus
Application Question(s):
- Are you interested in Voice Process_________?
**Language**:
- English (preferred)
Work Location: In person
Application Deadline: 10/08/2025
Expected Start Date: 10/08/2025
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