International Telecaller Executive

6 days ago

Mumbai, India Onesource Atreus Full time

**CEC Officer - Inbound - Retail Liabilities**
- Department Customer Experience Center
Location:

- Thane
Reporting Relationship CEC - Team Leader - Inbound
Position Grade Assistant Manager
- 1-2 years with 6 months which should to be in customer service role - Understanding of
call center industry an advantage
- Shift Timings : *Rotational* Males - 24*7, Females - 7 am to 8 pm (Any 9 hours)
- Flexible to get scattered 8 Week Offs in a month with 9hours shift
- Salary : Up to 3,00,000 LPA
- Age - Up to 30 years
- No transportation facility

**Hiring for Ar Fresher**
Location:

- Ghansoli
*excellent communication is mandatory*
*Fresher/Experience - HSC/Graduate
- Salary:

- 15k Max*
Night shift
*Sat sun fixed off

**Position* - Voice Agent (Inbound Calling Process)**
*Education :* Graduates
*Salary* : 12000 - 18000 (In Hand Salary)
*Experience*: 0-2 Yrs
*Shift Timing*: 7am to 11.30 pm (Any 9 hrs shift)
(Women Employees - No Shift beyond 8.30PM will have only day rotational shift timing )

*Location* : Vashi
*Weekly Off:* any 2 Rotational Week Offs

*Requirement*
- Strong interpersonal, problem-solving skills and verbal and written communication skills
- Strong computer knowledge and technical skills
- Ability to achieve stretched targets and able to manage the organization standards
- Ability to understand and handle irate customers
- Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per Company
- Understanding multiple products and processes
- Influencing customers to buy or retain product or service by following a prepared script to give product reference information

**1st Party Collection**
US based Credit Card Collection process.
Shift Time - 5.30 pm to next 10.30 am between any 9 hrs
Week Off - *5 days working* 2 days’ week off (Rotational)
6th day can be mandatory working as per business requirement - paid separately for it
Education - HSC/Graduate Fresher.
Experience -Fresher and Experience (BPO and non BPO) both can apply
Salary - 17 to 30 k in hand
Age Criteria : Upto 35 Years.
Location - Bhyander

**Salary**: Up to ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- BPO voice: 1 year (preferred)
- International voice process: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9137012988

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